MakeMyTrip India Complaints & Reviews

Booking id AD[protected]

Dear Team

DID not get any revert. Request you to pls support in resolving the issue as back timings booking can not be done there must be some barriers to the same.

I made booking on 20th July after 7:30 pm through mmt for make my day at crown plaza mayur vihar but mistakenly i have selected wrong date.i need booking for 21st July but mistakenly selected 20th July. But...

From last 20days I haven't received my refund and you said I will recieve an respond through mail that also I haven't received please see to it or else I will complaint to consumer court the fraud which your company is doing making fool to the customers ....

Hi this is complain against I have booked a ticket on 7 may dubai to india airindia it is automatically cancel but still I have not received refund I have already call many times airlines they always saying you book travel agent so you contact there but make by trip not helping anything so please help me I am waiting for my refund amt...

I booked a flight on call with MakemyTrip call support. Due to travel ban, flight was canceled and I couldn't travel. I talked to customer support before the departure date and they said that I can take refund or reschedule later. But now I am not able to connect to them through any medium. There is no reply to mails.

I have my booking confirmation receipt....

This complaint is regarding the misbehaviour done by one of the call operator of mmt around 8:17 am.

I went to mmt customer support number for enquiry about flight cancellation refund process for booking id(NF[protected]) with PNR number(NRWMFE).

I was referred to the number ([protected]) to make further enquiry.
The operator started using vulgar words and start demeaning me. I recorded the audio...

I booked my tickets with 05 Personsby Booking id NF[protected] and Flight not operational by Airline. I had requested for refund 11 Aug 2020. After 06-07 Month in Jan 2021 Make My Trip approved my refund request. But they refunded only for 02 persons. We Just received the amount @ 3676/- in my a/c after so much struggle but the actual price of 02 Tickets was @ 4274/- . They deduct the amount @ 673/- as convince fees. I ignored it and waited...

I had booked a flight from chennai to Ahmedabad for 18th April 2020 and paid rs 5967/- (including convenience fee of 598)
The airline has refunded rs 5656/- but I have received only credit of Rs 5156/- from makemytrip on 18th may 2021
A total of 811/- has been deducted by MMT for no reason. When airline has refunded 5656/- why should MMT deduct a further 500/- from this?...

I had booked an indigo flight from Goa to bangalore on makemytrip app. And I was charged on the app for the seat selection. While I was about to do the web check in, the flight was a smaller (ATR) and did not have the row which I booked for. And I had to pay the seat selection fee again on indigo website. There is No way to get hold of a makemytrip executive to talk to about this....

My car booking Id is NC[protected] in the name of Siladitya Sengupta. However, I am unable to upload pick up address for my MMT car booking from Faridabad to Delhi airport on 23/07.2021in the link given by you. After lot of effort I could get the connection of your customer care but they are of no use in helping me modify the pick up address.
My pick up address is:

L-140, New Industrial Township, NIT-5, Faridabad...

Dear Suresh,

Greetings from MakeMyTrip!

With reference to your MMT Booking ID IN1B[protected] for travel, our records indicate that you have raised a query regarding the Refund. As per our team revert there is a mismatch with the IFSC code. Kindly share us the details once again .

Beneficiary Name:
IFSC Code:
Bank Name:
Account Number:
Branch Address:

For...

I cancelled a flight ticket, MMT app shows amount refund from cancellation is in your MMT Wallet.But in wallet balance amount shows 0....

This complaint is regarding a bus ticket booked from Delhi to Manali for the date 8th july 2021, ticket no.[protected], bus operator : HRTC.
we booked the ticket of an ordinary bus instead of volvo, so we initiated cancellation immediately after booking. The online page for cancellation was not working, so we made several calls for cancellation. Every time we cancelled the ticket through the given customer care number a message...

Amount not show in wallet...

I tried to book a hotel in Bengaluru from 8th-11th August, 2021 from MMT website. I paid through UPI...my money 11, 370 got deducted but booking showed unsuccessful. I tried to reach MMT through customer care number but the service is utter nonsence as I could not reach any executive. What am I suppose to do?? Such a big name but so poor standard of customer service...!!!...

Please refer to looking ID: NF[protected].
Airline autorefund amount o[censored]nused flight ticket during last pandemic is not credited back to my bank account.
Why it is still withhold by MMT.

Please credit back the refund amount along with the interest of delayed period without any further delay.
Rgds.
Chandramani Kumar
[protected]...

I have been trying to book a train ticket from Bhopal to banda. Since there are 10 to 12 waitlisted people, I went for the confirmed ticket option and paid extra money. However the booking got failed three times due to some technical issue on MMT and the amount got deducted. I understand that the amount will be refunded but I want to get to know when I can book a ticket without it getting failed.

Being a college student, I...

I booked tickets on Indigo thorough mmt but due to lockdown tickets has been cancelled.
Indigo refunded Rs 4600 around but MMT refund me only Rs 460....

Booking ID NF[protected]
Kolkata to Vishakhapatnam, INDIGO AIRLINES on 23rd Oct'2020.
Due to COVID-19 Lockdown problem flight has been refunded directly from INDIGO Site on 16th Sep'2020. The detailed status is --

Refund Status - Total Refund Processed: ₹ 2035

Booking for 3 passengers was cancelled. A refund of ₹ 2, 034 has been processed.
Booking cancelled on 16 Sep 2020, 15:00br...

I recently booked a journey from pune to jaipur vide PNR no. LS35HR for dated 24/7/20121 by Indigo. after receiving message of diversion of the flight we cancelled the flight directly through Indigo airline website...
For refund of the same they asked us to contact makemytrip. When we contacted the Makemy trip customer care toll free no. [protected] the agent redirected the call to payment section...While talking to the concerned person...

Hi,

I booked a round trip ticket in MakeMyTrip. They refunded due to COVID cancellation to the makemytrip wallet. I selected in the app to transfer it to my account but I did not get. After months of follow-up, I got half of the refund but they did not send other half of the money.
Even after so many emails and calls and online requests. Kindly help.

Booking ID NF[protected]...