MakeMyTrip India Complaints & Reviews

I made a Del - LHR booking this afternoon on Etihad Airlines and my payment through SBI debit card was processed. It's been almost 6 hours since the booking but I don't see any booking on MMT or haven't received any confirmation yet.

Order # NN[protected]A1
Payment Ref #[protected]

MMT site has provided 3 numbers to contact them...although the numbers are supposedly there for 24X7 to cater customer calls, I couldn't get through to actually talk to anyone despite repeated attempts spanning hours. I either want my money back in my account or clarify the booking.

PASANG LHAWANG
[protected]@gmail.com

I have choose myseat preference and paid for it, but there is no seat mentioned in my ticket, and i still need to do web ceck in, why is that? I have already done web check in, and thats when i choose my seat preference...

I am trying since a long time to get in touch with MMT customer care but no luck.. all I want is the invoice for my bookings! My booking IDs are-

NF[protected]
NF[protected]

My flight was cancelled by airlines but you didnot give full refund. Not able to reach you on call

Greetings,
Received mail from your side regarding cancellation of flight by the https://www.makemytrip.com/
Cancelled Flight
DELHI- BLR
Booking ID: NF[protected]
Indigo Airlines 6E-5174
Timing: 05:15, 1Aug — 07:55, 1Aug
The Flight ticket was cancelled from your side so I rescheduled the flight from indigo site and then it was cancelled again, no reason were given for cancellation of flight @makemytrip.com can you please initiate a full refund?
I tried to file a full refund claim or the same, but was not successful.
Request you to please process my full refund as soon as possible.

New Calls payment service and order

Airline cancelled trip and as per commitment i should get 100% refund of ticket value. But Convince fee deducted and rest amount they are processing to refund. at the time of cancellation they confirmed they will refund complete amount now we cant reach them. difficult to connect make my trip. my booking ID NF[protected]. Kindly help.

Air India had canceled flight before 01 days of schedule.

Make my trip informed that refund will be credit after 03 month once Airline confirmation.
As on today Make my trip informed refund will be credit after 06 month once Airline confirmation.

Flight
Jamnagar to Mumbai
Reference No
NF[protected]
Date 02/06/2021.

My E mail
vishal_bhadra @ rediffmail.com
[protected].

New Calls from contact with payment money refund

New Calls from Service contact with payment service number

I'm trying to get the invoice for my Flight Booking ID - NF[protected] But unable to get it.

I have applied my dubai visa in july 2021 and my visa did no applied till now and now they are saying that my visa is completed no update till now and no visa applied

Due to Covid-19 pandemic, all airlines had been cancelled and international travel became restricted after national lockdown since 23rd March, 2020.

I have called several times but yet the refund has not been initiated.
Can you Calculate how many days it has been since my booking.
Like a said before, as i have booked from MakeMyTrip and not Airasia.com . I demand full demand for my booking from MakeMyTrip .
When the flight didn’t fly, then why is MakeMyTrip team taking so long to refund the customers. I was

So, we are not planning to travel and have not come to a decision for travelling in future.
I would request you to kindly initiate full refund of my flight booking. As the flights were not canceled by me, so i am not liable to bear the cost of the booking.
Can you tell me the exact date for my refund?
I have shared my flight tickets and i don't understand why such a reputed company like MakeMyTrip is taking so long to give refund to its customers for the services haven't been provided?

Refund not given for cancelled flight April 20th 2020, Guwahati to pune
Passenger name Ashique Ellahi.

PNR NO. ZGYBQN
when will we get our money back?????

Dear sir,
Make my trip has not refunded my amount for cancelled flight from Guwahati to pune on 20th April. I have cancelled flight on 26th nov but they have not credited money in my bank account nor in my wallet. Whenever I call them customer care is not receiving call or mail reply.
Passenger name: Ashique Ellahi
Date of flight: April 20th, 2020. Guwahati to Pune.
These type of bogus fake companies harassing customers should be banned.
Regards
Ashique Ellahi

Hi Team,

PNR F92L6T
Booking Id: NF[protected]

Below is the email from GoAir (GoFirst) for confirmation of refund of Rs:2089 for my cancelled flight (PNR F92L6T Booking Id: NF[protected]) by airline. My I know when the amount will be credited to my account by makemytrip. I have contacted makemytrip, but I am not getting response for the same, so I am writing this email.

I made this booking through your website (makemytrip.com). Attached is the ticket & invoice from makemytrip.

Please action on the refund process or let me know, I have to do any other process to get the refund from your side, Airline have already refunded to makemytrip when I will get in my account.

Regards,
Venkatesh

[protected][protected][protected][protected]

From: "GoAir Refund Team"
Sent: Fri, 06 Aug 2021 20:40:16
To: [protected]@rediffmail.com
Subject: GoAir Ticket Refund

Dear Smart Flyer,

This is with regards to your reservation with Go First of PNR F92L6T. The applicable refund of INR 2089 has been processed to the same mode of payment as follows:

If paid via net banking / debit card, the same shall reflect in your account within seven days
If paid via credit card, the same shall be credited to your credit card account
If paid via travel websites/ travel agent, the same shall be refunded to the travel agent who will process it to you, request you to please contact them directly
In case of cash transactions, kindly send your NEFT details to [protected]@flygofirst.com


Regards,
Team Go First

Disclaimer :- This is an auto generated e-mail. Kindly do not reply on this mail.

SUMMARY OF CORRESPONDENCE WITH MAKEMYTRIP AND LUFTHANSA FOR REFUND OF TICKET PURCHASED ON 19 JANUARY 2020

Passenger: Framroze Mistry
MakeMyTrip Booking ID:: NN[protected]
Lufthansa Booking Code: MP5JJY
Lufthansa Feedback ID: 34437102
Lufthansa Confirmation number/Electronic ticket: 220-[protected]

Amount Paid for Ticket: Rs. 76, 699.

Originating Flight: Departure: Flight 0250LT / 21.07.2020 Mumbai / Bombay to San Francisco cancelled by Lufthansa because of COVID-19 pandemic.

Relevant documents and correspondence with Lufthansa and MakeMyTrip are attached to this summary starting from 16 July 2020 with Lufthansa and 1 August 2020 with ‘MakeMyTrip.

Full Refund received on 17 Sept 2020 from Lufthansa for Seat Reservation of 3 sectors for the sum of Rs. 2499.00 + Rs. 2898.00 + Rs. 2499.00 = Rs. 7896.00.

As per email dated 28th October 2020 my full airfare was refunded by Lufthansa to MakeMyTrip on 18th September 2020.

MakeMyTrip has still not refunded the airfare to me, which they received from Lufthansa on 18th September 2020. Refund Status by MakeMyTrip shows endless delays of refund dates.

Claim:
15 months have passed since purchase of ticket. No refund on ticket is received.
I claim full reimbursement of Ticket amounting to Rs. 76, 699.00 immediately.

I have booked a flight ticket for my wife from Delhi-Paris-Amsterdam on 9th of August, 2021. Unfortunately the Air India flight from Delhi-Paris on 9th August is cancelled and we are provided alternate flight on 10th of August. The Air France flight from Paris-Amsterdam although is not changed subsequently and still is on 9th of August which is not feasible. I have been trying to reach MakeMyTrip via requests, twitter, facebook but of no help. She has to travel in 2 days and we do not have any idea how she will make it. They are closing the support tickets without resolution. We are trying for more than 5 days now. In the attached image all details are present and you can see the request is closed.
Resolution required : The tickets to be issued as soon as possible so she can travel on 10th August.

With reference to
booking ID NN[protected]
I would like to extend my ticket with PNR OS6YDK which is scheduled on Aug 14, 2021 to Aug 16, 2021, same flight at same time.

I have already forwarded the request but no one has contacted even after 48 hours.

I am requesting so because of the changes brought in on small notice by Qatar Govt.

Please consider that travelling during this pandemic is not easy and comfortable, even after spending more than double the rates, so please make necessary arrangements asap keeping in mind that I am a student travelling alone and now my quarentined in Qatar which will be over on Aug 14.
Kindly consider my request on priority basis because delay made by you will affect my pocket .
I will be truly thankful.

Name - Anmol sood
email - [protected]@gmail.con
phone [protected]

NEED IMMEDIATE ACTION
makemytrip is really disappoitning