MakeMyTrip India Complaints & Reviews

Jul 28, 2021

Updated by M. Asik Rahuman Dear Team,
Recently, I paid 1520 Rs to MakeMyTrip for booking bus ticket using Amazon UPI transaction (HDFC account number 405988xxxxxx5585). Transaction failed but amount is deducted from my HDFC bank account. After that, I paid again for booking bus ticket. While I check my bank statement, amount deducted two times. Transaction failed amount ₹1520 still not return back my account. Please check and revert my money back as early as possible.

Transaction detail
Amount: 1520
Transaction Time: 14 Jul 2021/ 06:09 AM
Bank Transaction Ref ID:[protected]

Account Holder: M ASIK RAHMAN
Account Number: [protected]
IFSC: HDFC0000407
Branch: PONDICHERRY MAIN BRANCH
MMID:9240146

Mobile Number: [protected]
Email: m.[protected]@gmail.com

Please update the status of the my complaint...

Jul 27, 2021

Updated by rsh19 It's been more than 2 days but still no reply.Neither have I got any refund in my account as ticket has not been booked.

Jul 22, 2021

Updated by Chahat Dhawan Booking id AD[protected]

Dear Team

DID not get any revert. Request you to pls support in resolving the issue as back timings booking can not be done there must be some barriers to the same.

I made booking on 20th July after 7:30 pm through mmt for make my day at crown plaza mayur vihar but mistakenly i have selected wrong date.i need booking for 21st July but mistakenly selected 20th July. But it was showing timings 10 am to 5 pm-20th july along with lunch(at the time of booking hotel timings already lapesd) .so kindly help and shift the date to some other date or refund the amount. I made booking after 7 pm dated 20th July and it fetch the date however timings for deal already lapsed

I was coordinating with help desk since morning but initially they said they will provide me with resolution thn they said that concerned team denied as there will b no amendment/cancellation as per hotel policy

But i have made booking through mmt and it fetch back timings booking which is not right and not get any revert till yet

Pls support for the same. Either refund or adjust the same

I will be really thankful to you

Jul 22, 2021

Updated by Chahat Dhawan Still not resolved

Jul 22, 2021

Updated by Chahat Dhawan I have been following up with mmt support number since yesterday and they said they have escalated the issue to concerned team. I have mailed also to id also given on portals but still no revert received

Issue is still not resolved I have paid amount and they are not ready to either refund or adjust when mmt and their portal is at fault ans they took Back date booking which was already expired at the time to booking

Pls resolve

Jul 24, 2021

Updated by Sid dhant Please reply I want my refund back asap

Aug 06, 2021

Updated by Prad10 Still not received such a worst side don't book anyone this side