MakeMyTrip India Complaints & Reviews

I was booking hotel Howard Johnson Kolkata and for that i selected my date and payment was done through debit card (rupay) but then a message popped up saying that "Your order ****** is awaited and payment was debited immediately before . It still remained to show that my order is awaited and booking still dint got confirmed and now there is no display of existing booking and any such details .REFUND MY AMOUNT or confirm my booking . Highly inconvenient and disappointed from MAKE MY TRIP!!!

I have done hotel booking on 5th August 2021 through your website.
I made the payment through UPI and the same was already debited from my account.
But till now i have not got any booking reference number and the booking amount is debited from my bank account.

I booked my ticket my balence deducted in my account but ticket has not booked .so plz help me [protected]

Hi ! I am achanta sivakumar, a registered user of MMT.
In My profile - my Mobile no - [protected] and
E Mail ID- [protected]@hotmail.com

I was trying to change the e mail id to another e mail id, as previously E mail id - [protected]@hotmail.com was compromised.
But the portal as well as customer svc contacts do not facilitate amendment of E Mail id - which is rather strange and unacceptable
trust you will...

I had done price lock for flight from Pune to Delhi for 12 August
price lock number :NF[protected]

I made full payment on 4th August with balance amount of Rs 4945 before the deadline . Despite this MakeMyTrip trip has cancelled my ticket.
My money has been deducted, my money gone and my ticket gone.

Arrangements to book hotel facility of Hotel M/s BBL Hotel Solution in the name of Rooftop Cottages, Cottage Prop No-306, 307, 308, 309, 310, 913, MADHYE RAKBA, VILL GHUGHUKHAM, PANGOOT THANA-NAINITAL, DISTT. NAINITAL, UTTRAKHAND-563139 through Make my Trip Platform desk for 2 Duplex Pine Cottage with Balcony and Rooftop Cottages were made by me on 28th June 2021 and 2nd July 2021 for our stay from 21st July 2021 (Check in) to 25th July 2021(Check...

I have purchased International Air ticket from Make my trip to travel canada. Due to pandemic airline has cancelled the ticket at the same time airline has allowed to get the full refund.

I have been asking for refund from Makemytrip for above travel tickets since June-21, however they are keep saying that we are reviewing your request but they are not taking any actions.

Each time when I call them their representative opens a new case and close the case after call finishes.

I believe there must be some strict action should be taken against MakymyTrip from government of India. Looks like they are white collar thieves. Such travel company should be banned completely as they are not following laws.

With reference to the above I wish to submit that 8 booked a sedan cab for 02.08.2021 for my travel from Bhopal to Indore vide booking ID NC[protected].
The cab bearing registration no.MP09WC9265 (DEZIRE) was sent. But to my dismay the car was fitted with CNG cylinder as a result of which my luggage was not accommodated. The driver said "SIR AAPKO ADJUST KARNA PADEGA". When we refused to do so and drove away the car leaving behind us. The driver was very rude and unprofessional. Later I received calls from sawari gaadi, the agency attached to MMT. The agency demanding money from us . They said the driver came to perform duty but I refused to travel. Whereas, I requested them to bring some other car having enough boot space to fit my 2 luggage bags. But, no cab was provided . I waited for a long time with my old parents, but no help was extended.
I paid Rs.609.00 in advance for booking. You are requested to refund the same at the earliest.

Cant download invoice

Booking id - NN[protected]

It has been two years since they cancelled my flight. No refund has been issued. Now they do not show my booking at all in their app when i login

Name: Kalsang Nepali
PNR : Z3FX7
E-ticket no: 098-[protected]
Date: 28 January 2021
From: from New Delhi to Kathmandu.

Following above are the details of travelller.
I’m so frustrated with make my trip service. I still didn’t get refund since January.
Kindly credit the amount asap
Thank you

I booked a flight and I had fever on that day so I’m unable to travel so I requested the refund still now my refund is not processed and also not able to contact customer care
Booking I’d: NF[protected]
Booked on 9th July 2021

I have tried to book a train through MMT. my money is debited but there is no booking/ booking id. i am trying to connect to makemytrip through their customer service number. apparently i cannot do anything without booking id. refund my money back.

my transaction details

:UPI/[protected]/NA/[protected]@icic
/ICICI Bank/ICIcec01407e51e4a0d8352
e5baef6e1917

I Booked A Train Ticket By Make My Trip. My Money Is Deducated By Paytm Payment Bank But Make My Trip Has Been Shown Payment Failed.

I booked a return ticket from Delhi to Sydney in February 2020 for travelling on 20th feb 2020 to Sydney and return on 4th April 2020. I travelled on 20th february but couldn't travel back on 4th April 2020 due to lock down. But till date no refund is credited to my account. Please help my ticket number is[protected]

I would to create awareness of Make My Trip on14thJuly I booked Doha Mumbai and Mumbai Doha, payment done by credit card received a message on watts up your flight booking ID NN[protected] @ 15.38. later @ 16.06 receive another message your booking has canceled besides start deducting money from my fare, my approach to Oman Airways towards discovering a piece of clear evidence, they response very politely informed me we are not functioning any flight to this destination.
MMT may have generated a lot of funds.

Booked flight from Delhi to Hyderbad today and i am unable to download the invoice.
There is 24×7 support numbers, simply useless as It is impossible to reach to any customer support executive.
Download invoice link simply doesn't work.
Made a big mistake booking through this website.
Can yiu show some professionalism by sending me the invoice.
Booking id NF[protected]...

I had done a train booking on the 21.7.2021 the booking was not confirmed and got rejected due to some technical clinch.. However i was asked to wait for 3days to reflect the amount back in my account... But it's been more the 7 working days now please get back to me.. As I have tried all the possible ways to connect to your team about my refund but ur app nor the help line number helps

We have booked our travel tickets from Doha to Montreal via Frankfurt with MMT India, our booking ID is NN[protected]. The date of travel is 06 August 2021. However, Doha yesterday changed its hotel quarantine rules for Indian travellers and the rules are effective from August 02, Due to this sudden change, we now want to change our travel dates to August 15, 2021 instead of the earlier 06 August, 2021. We want to comply with Government regulations but MMT is not allowing us to change dates. There is some issue with their application. We have been complaining for the last 12 hours but with no resolution from their end. We request for quick and early resolution to this.

We have booked our travel tickets from Doha to Montreal via Frankfurt with MMT India, our booking ID is NN[protected]. The date of travel is 08 August 2021. However, Doha yesterday changed its hotel quarantine rules for Indian travellers and the rules are effective from August 02, Due to this sudden change, we now want to change our travel dates to August 17, 2021 instead of the earlier 08 August, 2021. We want to comply with Government regulations but MMT is not allowing us to change dates. There is some issue with their application. We have been complaining for the last 12 hours but with no resolution from their end. We request for quick and early resolution to this.