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MakeMyTrip India Complaints & Reviews

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Last updated Apr 30, 2024
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Gurgaon
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MakeMyTrip India reviews & complaints page 139

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I have booked flight through makemytrip on 24th march and it got cancelled due to pandemic (Corona virus) and i have requested an refund and the amount was refunded in makemytrip wallet... And i have requested agian to refund in my SBI bank account ...Its says refund is succeddfull in ur bank account but when i check my bank account there is no amount credited yet... It's already 8 days i did not get still now... With whome should i contact...
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T
Tulshichutia
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Flight not operational refund

Hello,
due to covid lockdown flight were not operational on 3rd April . Then ticket auto cancelled. But not yet received any refund to my account. Several times called both airindia and MakeMyTrip regarding this. Pls refund as soon . completed one yr waiting for refund
More details find below

Passenger name thulshi chutia
E ticket number :[protected]
PNR JMW57 / M812813
Refund application...
+3 photos
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S
Sumanth Nath
from Powai, Maharashtra
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No Refund after International Flight got Cancelled

Address:Gurgaon

It is nearly 2 years since the Jet Airways flight booked on Makemytrip.com was cancelled and my refund from Makemytrip is still not forthcoming.

I see that my booking id is now not available on their IVR system or website.
Where is my Refund ?

It is with exasperation I am writing on this forum.

It was a big mistake to book an international flight on Makemytrip.
For 2 years I have...
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R
Ruchie Agarwal
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Booked sigle tkt but charged twice

I booked 1 flight tkt frm delhi to dibrugarh bit i was charged twice.. nowhere is the contact number of the executive...
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M
Mohit goyal1
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Not refunded

Dear team
I had Made A Holiday Booking With make my trip including Flights ...MY AIRLINES COMPANY HAVE REFUNDED MY TICKET BUT FUND NOT YET TRANSFERED BY MAKE MY TRIP ...MY SOURCIING CARD IS ALSO CHANGED FROM WHERES I HAD MADE THE PAYMENT

MY PNR NUMBER WAS P3HNGY
MY BOOKING ID WAS NL[protected]...
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S
shreyacc88
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Room Cancellation issues

Address:GOA

Hello team, I had booked a hotel room on 27th march on make my trip.com hotel named francisco sunshine hotel Goa.
As we visited the hotel there was no electricity no fans or AC so we did not check in the hotel room.
After that i checked for the cancellation of room i did not find on the app.. As i did not checked into the hotel you should, t charge for the room as the main reason was electricity problem.
At that time...
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S
shainsingh
Jun 14, 2021
This thread was updated on Jun 14, 2021
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NF79138258410208 refund

Address:shainsingh83

NF[protected] Refund I realize make my trip is worst service provider in recent circumstance, I had wallet money 5683 since last year for one cancel, I haven’t utilize since long time so I was requested to reverse in original payment mode.
This is my mistake start because company don’t have intention to revert back money or they keep rolling rolling since last two month +
Or other hand I can say this is worst service...
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Z
zothasangi
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Refund ticket

Address:plot no 58, jawhar nagar colony PG road secubderabad

I have refund four ticket but i got only 1 ticket refund, i give the ac no all same but the they written the last 2 digit no incorrectly .. Please can you do something to get my refund back. The last digit should be 49 but its written 42...
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A
abhijit76
Jun 13, 2021
This thread was updated on Jun 13, 2021
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Refund stuck with Makemytrip

I had booked tickets Goa Air -G8 247 for 4 people from bhuvaneshwar to Mumbai on 13 Jan 2020 for travel on 19th APRIL 2020 . For this i received the refund of 926/- only .But the actually the ticket was reshedule for 7 Feb 2021, which was later cancelled.
For this i received the confirmation mail from Go Air support about the refund of 5712 /- .I had forwarded the same to makemytrip support group but they have not responded.
Below...
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Address:[email protected]

Total waste of money, covid protocol is not followed, no hygiene, temperature check,
breakfast was not at all good,
Near the entrance, parking and entrance to swimming pool beer and wine bottles were lying.
My checking was at 6.00pm, I was searching the hotel from 3pm but they call me at 5. 00 pm. and reached at 6.00pm, after coming to hotel charge my mobile removing mobile from ultra power saver I saw WhatsApp up...
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S
Sureshnali
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Payment issued l

Hi iam yesterday bus booking amout will debited but no conform booking my amout retrun possible reply me and iam again another payment will bus booking but iam 1st payment refund no response no any msg sir iam 1st amout charge Req/cheque no:[protected]IGAKWKTIY3 this amout transfer number pls help Me refund reply me...
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Address:Nerujanagudi, Kottur via

Pls my email [protected]@gmail.com reply me fast my booking morg 3 tickets but amout will debited in my account who day returns refund possible tell me tha ans...
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My Flight booking ID NF[protected] was cancelled by the Airline on 26/3/2021 and I have received a message from Make my trip the refund has been processed on 28/3/2021 and the refund of Rs 2345/- has been transferred to wallet . But I could not find this amount in the MMT wallet.

Since then I was trying to reach out MMT customer care but I was redirected to IVR and there was no proper solution provided. I have tried their...
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V
Vijay Singh Maunas
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Refund not get yet.

I had a booked a hotel and after a reason i cancelled the booking before the cancelled time period and then i got a msg from makemytrip that is.. Your refund send your payment account between 29/03/2021 to 01/04/2021 but they don't refund yet....
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F
Frost7404
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have not received refund for my flight cancelation, no cancelation form available on the app and unable to connect customer care

Hi, My booking ID is NF[protected]. I have booked flight from Coimbatore to Mumbai via Hyderbad (Indigo) and Mumbai to Coimbatore (Spice Jet) both in the same itinerary. Both up and down tickets for 2 passengers.

Spice Jet had cancelled the flight from Mumbai to Coimbatore due to non operational reason. I submitted the cancelation form from Makemytrip app and recieved a refund.

Then I cancelled the flight...
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I try to book a ticket for my trip from Hyderabad to goa on the date 10 April 2021 through the Make my trip India website I have paid money 8328 ( eight thousand three twenty-eight rupees )has been debited but a ticket is not booked, i didn't receive any SMS and Mail confirmation, please let us know how i will get that money refund....
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K
kannanrama
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Flight booking Refund by Airlines

Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2, Sector 25, Gurugram, Haryana - 122002, India Contact No.: 0124 28

Booked for flights reservation in Indigo Airlines for travel from Delhi to Dehradun and return vide PNRs:HKRD6D & OGT3US.
Due to flights cancellation the airlines have initiated refund of booking amount in the form of credit shell for future availing of reservation against the amount in credit.
When contacted the airlines today (01.04.2021) to know the status of credit shell balance, airlines said they have refunded the booking...
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S
sankarprasad Das
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Not getting my refund balance

Hi,
On 25 March I book railway ticket in make my trip and ticket got cancelled ( some network issue) but money got deducted from my account. After 7 days I check my account till not getting my refund balance (993).
Please do the needful.
For reference I attached the massage...
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S
sankarprasad Das
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Money got deducted from my account

Address:Bellondur
Website:Make my trip

Hi,
On 25 March I book the ticket in make my trip but it's cancel and that time money got deducted from my account and after 7 I checked my account I am not getting my refund balance (993)...
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I am looking for reply on my subject mentioned booking ID refund of JET Airways flight to London which was cancelled. All my other contacts who booked their JET International flights with Travels portal other than MMT have received their refunds....
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