MakeMyTrip India Complaints & Reviews

Hi,

I had booked a flight from Delhi to Kolkata on Indigo Booking IDNF[protected]. However when I am checking now I found that I was charged twice for the same flight. The fare was Rs 5503/- and when I checked the Trip page the amount is showing as Rs11006. I also checked my card details and it also shows Rs 5503 debited twice.

I have attached the invoice and screenshots of the relevant details. Please check...

I booked a air ticket on 7.11.2020 using ICICI credit card for the sector Bangalore to Hyderabad in spicejet vide PNR : EYJP5J. Since flight was postponed, I had to cancell the ticket. I understand that spicejet has already refunded the amount Rs.2662. The amount is pending at your end.
It is requested to refund the amount to ICICI Credit card account Number : [protected].
Once again requested to refund the amount at...

Below mentioned Transaction was not authorised by me and the money is deducted. I have enquired from the bank and the below receipt is attached for reference.

I have tried calling the customer care team but no response or resolution has been given from a week. Please help me urgently as it is a big amount that got deducted and I am facing financial problems.

Bank Has responded on the same day but no response...

I made a booking through MMT on 6th December 2021 for my flight on Indigo, booking id - N[protected]. Later the airline rescheduled the flight to another date, and subsequently, I also made a date change to my booking directly with Indigo as the option was not available on MMT. There was a difference in fare and Indigo refunded the amount back to MakeMyTrip the same day.

When I called indigo to check the status they mentioned...

Sir the bus experience was pathetic, the below mentioned issues which I could find, please note take the same and do the needfull and return my money :

- during this covid time, the bus was not cleaned and dirty too.
-Ac was not working all time, although I have paid for AC
-Inner Glasses window was not there at the top, causing the whole journey troublesome.
- the slider of the cabin was not working properly,...

I had booked return ticket from Chennai to Bucharest for travel date 06-11-20 and return on 10-11-20 in Qatar airways on makemytrip.com vide booking ID NN[protected]/ PNR no OUCEZM on 25-02-20. In view of COVID restrictions, flight was nonoperational and tickets were cancelled by airlines. I was informed by Qatar airlines vide CAS 1464034-L2X4Y0/ CRM[protected]that refund amount has been credited to makemytrip and refund has to be credited...

I had booked round-trip flight tickets through MMT App from Bangalore to Dubai on 20th Feb 2021 and Return on 26th Feb 2021.
We booked tickets with hope to attend GULFOOD21 expo, unfortunately the increase in COVID cases and heightened restrictions in Dubai (UAE) has put an halt on our trip basis safety measures. While I tried cancelling my ticket on MMT App, it mentioned significant deduction amounting to Rs.1608/-, (MMT Cancellation...

I did my booking from Make My Trip India for ITC Kohenur Hyderabad on 24th Jan and did full payment online and I have received an email confirmation from make my trip however when I called ITC Kohenur they said they haven’t received any booking from make my trip on my behalf. I want make my trip to work with ITC Kohenur hotel Hyderabad and get my hotel booking confirmed at the earliest...

Pl note despite received message of refund till 31 Jan-2021 we still not get it in our account. Pl note details of this.

PNR ANZ 4JK

Pl ensure to refund amount immediately....

I did book hotel booking with MAKEMYTRIPS on 29th Feb 2020 at KTDC Tea County Resort, Munnar for 16th-18th Mar 2020- 3 Deluxe Rooms. Due covid the booking is never utilised but in app shows as completed and unable to do any changes.
Due Covid 19 the hotel was shut down in 2nd week of March, 2020. Accordingly did speak to 'makemytrips' agent and hotel Manager Sunil did postpone until September 2020 but hardly did I knew that the situation...

Hello, I always prefer booking via MMT and always we got good service.
I booked ticket as per booking ID NF[protected]. This was before COVID. After COVID flights were cancelled.
I received message that refund is initiated and will be reflected in bank account.
Till date amount is not credited in my bank account. I tried to contact Make my trip by several means. However could not connect. Kindly look into this issue...

I have complained about the refund and got a nice reply from airline (INDIGO). where make my trip is not even providing any kind of support, no proper email no proper communication .below is what i got from Indigo, which clears that MMT dint send my money back and solely responsible for very irresponsible behaviour:

"With reference to your email, we would like to inform you that under the PNR AKKQYG an amount of INR 7, 269...

Ticket has been cancelled on same date of booking[protected]for Patna to Ahmedabad by Spice Jet.
Also refund has been provided by Spice Jet on same date & detail is also on their website.
But till date refund has not been provided by MakeMyTrip.
No phone no. is in working condition.
Worst service provided by MakeMyTrip.

Kindly do the needful.
PNR VYJCKP: 24 Apr 2021 Patna-Ahmedabad...

GOAIR flight dated 2nd December 2020 13:50 pm from kochi to Ahmedabad with PNR K51RHF - flight was not operational and they refunded the amount to MMT but I have still not received any refund from MMT as on 28th January 2021.please do the needful asap....

As per the MMT deal, there was a Cash back facility on Monday 11th Jan in ICICI bank Debit card purchase. Accordingly I am suppose to get a cash back of Rs 1000 for a purchase of Bom- ATQ-Bom ticket with PNR HKWDKW/IHKRHC and journey date of 22nd Jan to 24th Jan'21. Now I am being denied of this cash back due to some unjustified reason....

Flight ticket booked on 24th January for travel from Madurai to Chennai 25th morning SG3028 flight time 10.30 am to 11.50 am. Also booked cab for pickup from Airport to chennai city by entered the flight no.
But cab arrived on 24 th Jan 11.30 pm instead of 25th Jan 11.30 am.

Araised complaint on that day itself to MMT. Informed by CC person my money fully refund within 48hrs.

But still not happened...

I had booked flight from Chennai to Bangalore for 5th April in Indigo flight on14th february, 2020.

Due to COVID situation, flight was cancelled by airline and then refund was provided to MMT wallet.

On 29th October, I had raised request for transferring the amount from wallet to my source account and they had mentioned that refund was successful.

But till today I have not received my amount .br...

Makemytrip or it's employees defraud customers money. Here's my case.

I have asked for refund of my money which was in my wallet to original mode of payment which is credit card. It was mentioned that in 4 days it will reflect in my account.

To this date and to my astonishment the money never came. When checked with Wallet, it was mentioned that it was transferred to Bank account.

I never paid...

I girish purohit, would like to raise a dispute against a merchant payment on my credit card ending with 5187 and mobile no is [protected] and mail id
is [protected]@gmail.com for amount of RS 30, 866

done by 22 december 2020 and approval code/ reference no is RCDC[protected]. please find attachment for reference....

Make my trip still doesn’t provide an option to update/change an email id of an account. They would ask us to raise a request to update an email id but if we raise a request they would come up with the same answer saying that they don’t have an option to update email of the account.
Even they dont give option to delete an account which is ridiculous..
Customer care number is not provided to resolve such issues and we have...