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MakeMyTrip India Complaints & Reviews

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Last updated Apr 30, 2024
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
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122016

MakeMyTrip India reviews & complaints page 77

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N
Nizy
Mar 5, 2022
Mar 5, 2022
This thread was updated on Mar 5, 2022
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My refund money not come my account

Refund money not credited my account what can I do attached below receipt...
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V
Vamshhi Rocky
Mar 4, 2022
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Requesting bank statements if refund not received

Such a pathetic service is being done by the MakeMyTrip team where they're requesting the bank statements which has a sensitive data/whole transactions information in order to resolve the issue on no refund amount received on cancellation....
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V
Vakil B Tiwari
Mar 3, 2022
Mar 3, 2022
This thread was updated on Mar 3, 2022
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Lockdown ticket

Address:20/7 hari villa ahmedabad

NF [protected] pending amount book some parson booking make my trip show balnce...
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R
Ramesh Kamala
Mar 2, 2022
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Bus was already left 30 min before Boarding time

Address:Green line travels Balaji Residency near royal Plaza LandMark: Koyembedu Flower Market*

Dear Sir,

I was Booked A ticket From Chennai to Anantapur on 2/3/2022, Boarding time & Date is 8:30PM, 2/3/2022 But Bus was already left from Boarding point Before 40 MIN(7:50PM)

So please Refund my amount after verification of Below Boarding ticket details

Dear *RAMESH KAMALA*,

Your bus booking from *Chennai* to *Ananthapur (Andhra Pradesh)* is confirmed. Your MakeMytrip booking...
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S
Suyesha
from Silchar, Assam
Mar 2, 2022
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No Support for Online Booking from MakeMyTrip

Address:SLS SAPPHIRE FLAT NO 405 BLOCK A, BHOGANAHALLI JCR LAYOUT PANATHUR, NEAR KADUBEESANAHALLI BUS STAND

Hi,

I have done online Booking with MakeMyTrip. Booking ID - NL[protected]

I have some queries before proceed with complete payment. The Customer care number says "Connect With Relationship Manager" and No Relationship Manger is assigned to support.

The other offices number are disconnecting the call saying the booking is done online.

The support is very bad.

Request...
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S
SuyeshaM
Mar 2, 2022
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No Support for Online Booking

Address:Online MakeMyTrip Booking

Hi,

I have done online Booking with MakeMyTrip. Booking ID - NL[protected]

I have some queries before proceed with complete payment. The Customer care number says "Connect With Relationship Manager" and No Relationship Manger is assigned to support.

The other offices number are disconnecting the call saying the booking is done online.

The support is very bad.

Request...
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A
Ashwani@Aniwxy
from Mumbai, Maharashtra
Mar 2, 2022
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Extreme delay in refund

Website:www.makemytrip.com

Hello

It's been over 50days now. I haven't got my refund against the booking.
My ticket booking amount was Inr- 80, 158.00.

I cancelled my flight booking on 11th January 2022, due to flight cancellation by airline. I was notified just before 2 days prior to my journey. The change was, one of my conne flight got cancelled and MakeMyTrip rescheduled that automatically and extended the travel time from...
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M
Madhu Mathur
from Noida, Uttar Pradesh
Mar 2, 2022
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Charged twice against my booking

Address:Flat No. O - 901, Homes 121, Sector 121, Noida

Hi, I have booked tickets on 24th of Feb 2022 for a round trip to fly from New Delhi to Guwahati and back. The date of flying is 11th of March 2022 and returning back is 14th March 2022. My registered mobile number in +91-[protected].

I had paid the amount of INR 34586 against the booking ID - NF2S2E6SCLLT6Y9R6790 through my SBI debit card on the same day. Yesterday, I again got the sms from SBI for the debit of the exact same...
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S
shwetha lv
from Anantapur, Andhra Pradesh
Mar 1, 2022
Mar 1, 2022
This thread was updated on Mar 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issue for cancelled booking

My family planned for Andaman trip, due to some reason we had to cancel the trip. In cancellation policy it's mentioned about deductions and remaining amount will return. To clarify we did call our relationship manager. Without checking properly relationship manager commits something. We dint receive amount in our account yet(expected amount after deduction). And when we call relationship manager she will not pick the call itself, and when...
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D
Dikshith Rodrigues
from Powai, Maharashtra
Mar 1, 2022
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Modify Travel Date

Address:Online

My upcoming journey, is shown as 'completed' in your webpage/ app, and I'm not able to modify my travel date.
Need your support here immediately....
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G
from Mumbai, Maharashtra
Mar 1, 2022
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Unable to delete account

To delete it by looking into the account but couldn't find an option 'to delete'. Why doesn't make my trip have an option to delete while every other site does.
when asked on twitter. they said they can temporarily deactivate but cannot delete.

This is very annoying so please help me out. I would be very pleased if you could delete it permanently for me. Kindly do the needful.

also mailed to mmt from registered...
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A
aman.jha1995
from Jamshedpur, Jharkhand
Mar 1, 2022
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Refund not received for flight cancellations

Website:www.makemytrip.com

I have booked my ticket from ranchi to pune but they prepone the flight so I needed to cancel that but after cancelling the flight i haven't received any refund....
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Dear Sir/Madam,
I booked a ticket from Bengaluru to Hong Kong having below details

Booking ID :- NN[protected]

Airline PNR :- NK8S7S

Airline Ticket Number (For GDS Tkts) :- NK8S7S // 232-[protected]

Travel Date :- 22 Jan`22

Name of the Pax:- ATHREYA RAGHU
Ticket price Rs 38, 000

The flight was cancelled by the airlines on 14th December...
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N
NehaTiya
Feb 28, 2022
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Refund not received for my cancelled ticket

My ticket information is removed from my account and I cant even check the status. AirIndia confirms that they cancelled and initiated the refund in Nov 2021. But makemytrip is not showing anything on the website or app in my account. There is no email available to ask for any information....
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K
Kani_ka
Feb 28, 2022
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Wrong flight selection

Address:Gurgaon

We have booked flights from portblair to delhi and our flight from Go Air and than connecting Indigo flight from Chennai to Delhi. This is heights that in a 35min time layover they schedule these connecting flights from port Blair to Delhi via connecting flight from Chennai due to which we have missed our flight from Chennai that cost Rs. 5500. Same they didn't give any prior notification for flight cancellations which will affect your whole...
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G
Gurseerat Singh
from Delhi, Delhi
Feb 28, 2022
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Ticket Cancelled Without Consent

I have booked return journey flights from Delhi Heyderabad for departure on 20th February and arrival on 22nd February. The outbound flight was canceled by Airlines itself and the refund was issued for the same. But for the 22nd February return flight, I got a message for web check-in but the same was showing that no flight details were found for the dates. I called customer care and they informed me that the flight was canceled by some agent....
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Mohammed Arshaan A
from Chennai, Tamil Nadu
Feb 28, 2022
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Paragliding fake bookings at manali

Address:India

Hi folks, I have made a booking for paragliding at manali through make my trip app just because it's mentionsd as opened but the thing is its actually closed ... the moment i reached the paragliding area the local person and the vendor said its closed for a month but in make my trip app its mentioned as open and payment was non refundable ... can anyone help me to get refund for the same... Voucher photos attached for further reference...
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P
pannu prakash
Feb 27, 2022
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Less amount refunded

Address:GURGAON

We had cancelled tickets from delhi to singapore with booking id
nn2hegqzs7y6juo33332.
We were suppose to get a refund of rs 37630 as per there calucation we also have screen shot of the same which we will atached below but we only got a refund of rs 9184.

When we cancelled there system showed a refund of rs 37630 is in process but next day it showed refund of 9184 processed.

Please help
amit...
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K
Karthi1591
from Chennai, Tamil Nadu
Feb 26, 2022
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Unable to transfer fund from MakeMyTrip Wallet to my Bank account

Hi

I have booked flight from Tiruchirapalli to Chennai and cancelled the ticket. Status is updated as cancelled and the refund has been processed in MakeMyTrip Wallet o[censored]ser XXXXXX. But when i check the wallet it is showing ₹0.
I dont know what to do, customer support is worst it more than 3 months. Anyone facing the same issue?...
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S
Su789123
from Pune, Maharashtra
Feb 26, 2022
Mar 3, 2022
This thread was updated on Mar 3, 2022
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Refund fraud - Money fraud

My father booked a round trip from Lucknow to Raipur (Booking ID #TOD[protected]. I later canceled the ticket directly through the airlines (Indigo), we have still not got the refund and very conveniently now the booking is not reflecting in my father's account too.
I urge you to either take up the issue at the earliest or I will file a complaint in the consumer forum....
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