Make My Trip — Non receipt of refund amount for booking ID NF[protected].

Address:

D3,501, Highland Gardens, Dhokhali Road, Thane West - 400 608.

I had cancelled tickets of Go Air for 2 passengers for travel on 25/04/20 due to Covid-19 lock down and the amount was refunded by the Airlines to MMT.

MMT credited refund amount of Rs.5562/- to my vallet with them by Nov. '20 end. But this amount is neither utilized by me nor appearing in my vallet now. Also the same is not credited to my credit card account.

ICICI Bank want the following information to trace the payment and credit to my account :

1. Biller Name
2. Amount refunded
3. Payment ID/Reference ID of refund
4. Date of refund

Hence request to provide above details immediately. I have been following up on this for last 5 months; but no detail is received from MMT.

Regards,

V. Joseph Chelladurai,
Cell.: [protected].