[Resolved] Make My Trip — Travel agent | |||
I used to be a regular customer of Make My Trip for the past 4 years. But recently I had booked a ticket for my Hubby's travel to Dubai.Three days before the schedule, I got a call from MMT number and told me that there was some banking problem and my money could not be transferred to airline. He said booking has to be done with in 2hrs .I asked him to send a mail from Make My Trip office soon got a request from Make My Trip id. I transfered Rs 50000 /-and then shared the UTR number in the mail id from MMT. I got back a mail saying that it was a fake call, but by that time, money was sent from bank . I did nt know what to do, called the officials of MMT, but theyadvised me to "solve it from my end." I sent mail and it is one and a half months, I have never received any reply from Make my Trip till date. But I managed to solve the problem on my own, with the help of good officers in Federal Bank, Kundara and Punjab National Bank. I feel that it is some staff in MMT, who did this fraudulent act, anyways, an utterly irresponsible company. Don't rely on them! Was this information helpful? | |||
Jun 5, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support May 05, 2017 MakeMyTrip India Customer Care's response Dear Dr Meera, Greetings from MakeMyTrip!! We are sorry to read about the issue, In reference to your complaint regarding wrong baggage. We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Regards, Team-MakeMyTrip Care | |||
Add a Comment | |||
39%
Complaints
8077
Pending
0
Resolved
3068
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information
Post your Comment