Makemyhobby.com — non-delivery and no response or update

Address:

Hyderabad, Telangana

Ordered few live plants and aquarium soil from this online website on 12/11/2018 with confirmed payment of rs.1264.44. (Attached proof is taken from their website on the date of this complaint)
Their portal reflects delivery in 2 weeks and till date, i haven't received anything.
I sent reminders through their contact us page (Which is not copied to me, so no proof available) and later via whatsapp messages (Proof attached).

After not receiving the order, i found that various persons were looted by this online dealer. I am sure, they are shamelessly making hefty money with just an online website up and running with updates every now and then to lure more innocent people. They either need to be made more transparent in their purchase process or should be stopped from making any more illegal money.

If they think, they can get away with someone's hard-earned money, they should be proved wrong. Hope you bring them to light on the above grounds and proof attached.

I am planning to write the same to hyderabad cybercrime branch if this forum doesn't have any objection for parallel complaints.

Thanks,
Asif