[Resolved] MakeMyTrip.com — Refund Amount | |||
I made a booking on 18th of March'15 from Lucknow-Chennai. I used a coupon for SBI card to get a refund of 15%(max. of 1000). I did not get the cash back for two weeks so I called make my trip and they told me I will get it in 21 days. I did not get the cash back. I have called them almost 7-8 times for the same. I even registered a complaint for the same at MakeMyTrip. They called back and said it will be done in next two days. It is not done yet. Even after that I have called them two-three times, but no use. Also, when i used the coupon, I read it properly and it said that I am eligible for a cashback of 15% upto a maximum of Rs.1000. I did not find any other condition. But once one of their person told me that I am eligible for a max. of Rs.250 only and second time some other person told me that I am eligible for Rs.200 cashback. These people are not clear with their offers itself. My complaint No(with MakeMyTrip).[protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
1 Comment | |||
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated the case with our concerned department and found that the promotional offer is of State Bank of India to its selected customer's for making booking on MakeMyTrip website with the use of SBI credit card and not valid for making payment through any other mode. Please contact your bank to get the details of the offer. We thanku your for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care