[Resolved] MakeMyTrip.com — refund in wrong account. waiting for refund more than 20 days. | |||
Hello, i was booking flight ticket from 15-Feb-2015 from makemytrip website in evening around 8.30 pm for indore to dehli. but transaction fail. and money debited from my account. then after 5 min i'll try to contact 24X7 Customer Support service. but no body reply. then next i got sms from makemytrip, "MakeMyTrip Booking ID NF[protected] money will be refund with in 2 days". then after two days i filled "Service Requests" then i got mail money will refund by 9 march 2015. its mean 25 days for single refund. then on 20feb15 i again Escalated to next level, got sms money will be refunded into punjab national bank account, my transaction account is Bank of india. but after waiting for 5 day no reply. then i try to call helpline no for clearification about account and money. they told me we will arrange a call within 2 hours my call time is 10.08 AM on 25-feb-2015 but after waiting 4 hours no reply. Complaint Id :[protected] Booking ID NF[protected] Make my trip team we made refund in PNB account. but money is debited from Bank of india account. so i want make trip made a refund in wrong account. and i want my money back with in 30 days of date of booking otherwise i want double amount (10560Rs.) because of blocking my money and credited into wrong account. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
1 Comment | |||
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, please note that, refund for INR 5, 280 has been processed from our side on 18-Feb-15 with refund reference no.[protected] with Authorization code#858466 and same should be credited to your account by your bank accordingly.
Assuring you best of our services.
Team-MakeMyTrip Care