MakeMyTrip — Discrepancy between ticket booked and issued | |||
MakeMyTrip Booking ID: NF[protected] I HAD BOOKED A TICKET IN THE JET AIRWAYS FLIGHT 20.20 HRS (14TH JAN) AND I WAS ISSUED A GO AIR TICKET FOR 7.30 FLIGHT AS PER REQUEST FROM THE CALL CENTER EXEC I HAVE CANCELLED THE TICKET BUT THEY REFUSE TO CONFIRM IF THE FULL AMOUNT WILL BE CREDITED Was this information helpful? | |||
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+91 12 4289 8747
+91 12 4462 8747
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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At the outset, regret the inconvenience caused to you. We have validated the issue with our technical team to understand and check the possibility of any site issue at the time of booking. As we have logs for every booking made on the website the same has been validated and found that the booking was made for the correct airline/time. This is not a site issue.
Further please note that for any cancellation, penalty would be applied as per the fare rules.
Appreciate your co-operation and apologize for any inconvenience caused.
Regards,
Team-MakeMyTrip Care