[Resolved] MakeMyTrip — Incorrect flight booking | |||||
I wanted to book a flight from vizag to hyderabad on 3rd july 2016 and while checking during air india offer, i found 1500 fare and booked five tickets (4 adult and 1 infant) By the time i went to payment, i saw that two tickets fare was adjusted to 2800 and to verify i went back to flight results page and saw that it was still 1500. However, i went ahead to payment after selecting the appropriate flight and found that it was 1500 for all and paid for the tickets. Much to my shock - the flight booked was not from vizag to hyd but rather it was hyderabad to vizag. I realized it that day evening after i received the itenary mail from make my trip. I am utterly disappointed with such a buggy code and i booked my flight one more time - have to book air costa due to your mistake, paid extra fare too. I want my first flight fare to be refunded fully. This is insane. Until my payment page, i see that it was all fine with flight details and how the hell did the flight get changed like that!!! Please save your reputation, i had been a frequent user of makemytrip for sometime and i have some regard for your site. Don't charge my money for your website issues!!! Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
39%
Complaints
8081
Pending
0
Resolved
3069
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information
Greetings from MakeMyTrip!!
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care