[Resolved]  MakeMyTrip India — About bhutan trip

We had planned to visit bhutan and travel from 29/12/2015 to 4/1/2016 through makemytrip company.
We went to kolkata airport to catch our flight to bhutan (Paro pbh) on 29/12/2015. And for the identity we had our pan card with us. Also the soft copies of other documents like passport and voting card in our mobiles.
But the bhutan authority at the airport did not approve our pan cards. They did not accept our soft copies also. We and other passengers with us in our group requested a lot but they refused to accept. Because of all this, we had to cancel visiting bhutan and make a return journey to pune. It caused a lot of mental and physical trouble.

Details of our flight are as follows:
Kb-501
Departure - kolkata (Ccu)
Tue, 29/12/2015 09:10 hrs

Arrival
Paro (Pbh),
Tue, 29/12/2015 10:50 hrs

Passenger names:
Ramesh malvade (Pnr - n3wd5) (E-ticket number - 787 [protected])
Smita ramesh malvade (Pnr - n3wd5) (E-ticket number - 787 [protected])

We are letting you know this for your information and request you to rearrange the tip or refund the money

Regards,