MakeMyTrip India — advertise fake 4 star rated luxury resort called devasthali in vasco goa

Makemytrip india listed this fake 4 star luxury resort called devasthali in vasco made me pay the full amount up front for this dump of a place. They called the price highly discounted for the dump that they listed. I paid way less for 100 times better radisson candolim. The customer service at mmt said that they have no control over refunding my money and the front desk at the devasthali said i could contact mmt to get a refund. This experience certainly makes me question the credibility and truthfulness of the information provided by mmt. They seem to be is to be running this fraudulant cash grab scheme. Mmt customer service even blamed tourism of india for the rating on the hotel. And even before resolving the issue and providing me with satisfactory answers or refund mmt closed the complaint as resolved. Their best excuse was that they could not reach me on the 2 phone numbers i provided. Of course i am travelling and on vacation. I was expecting a to spend a good time rather than dealing with these stupid customer service people who tried to convince me that the hotel was great and that they would change my room. I even sent them pictures of the dirty facility but no response.