[Resolved] MakeMyTrip India — ambiguity on my trip & latest bookings done | |||
Dear concerned, This is regarding my international tickets booking for the vacations having following booking ids on 22nd feb, 19 : - nn[protected] - nn[protected] - nn[protected] These bookings were done for jet airways & there has been news that jet airways has suspended their international operations. We are in a fix and totally stranded as we have already planned everything & done our hotel & other bookings. Overall my 5 lacs are on stake & i want an immediate solution from makemytrip to arrange tickets on the same sector with an alternate airlines. Being an old customer & the repute makemytrip commands i am looking forward to a positive & instant response for my concern. Rgds, Gagan kapoor +91-[protected] Was this information helpful? | |||
May 25, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Apr 23, 2019 MakeMyTrip India Customer Care's response Dear Gagan, Regret the inconvenience! In reference to your complained, our team is following up and in constant touch with Jet Airways to get updates on your booking refunds and will keep you duly informed about the status of your refund. We will process the refund as soon as we receive it from the airline. Viewing their current situation, it is likely to take some time. We are unable to commit any timeline at the moment however rest assured that our team is working tirelessly to fast track the refund process for all our customers and you will be notified with the latest update/s. Regards, Team- MakeMyTrip Care | |||
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