MakeMyTrip India — Amount deducted but booking not complete

snjkhatri34

Address:

Plot 79, Maruti Colony, Sanganer, Jaipur, Malpura Road, Infront of Pardaya Hospita

Hello there

I recently used Make my trip to make a flight booking from Mumbai to Jaipur via AirIndia and I made a payment of 4255 using MobiKwik but as soon as the payment was complete, the transaction page on makemytrip was redirected to home page and there was no booking made. I was trying to connect to anyone at Makemytrip using the service numbers but your service is so pathetic that I could nit contact anyone. I am attaching a screenshot of the payment that I just completed so that even you guys get to know about it and definitely your service is pathetic completely. The booking was made using my phone number: [protected] and mail ID: [protected]@gmail.com.

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MakeMyTrip India customer support has been notified about the posted complaint.

Apr 23, 2021

Updated by snjkhatri34 I was also trying to reach out to Makemytrip using some possible mail ID and these pathetic ### replied with a mail so so generic that anyone would be pissed off. I had to make an instant booking but so much of my time has been wasted that I will want to never book from make my trip. Make my trip is "USELESS"