[Resolved]  MakeMyTrip India — Cancelled Flight by Airline - No Refund Information - Not Details Shared

Address: New Delhi, Delhi, 600078

Website: www.makemytrip.com

MakeMyTrip Information:
MAKEMYTRIP BOOKING ID: NF[protected]
BOOKING DATE: 16 NOV, 2016
Chennai to Bagdogra - By Indigo Airlines, Dec 13 2016
Bagdogra to Chennai (via Bangalore) - By Jet Airways, Dec 22 2016

Indigo Airlines cancelled the ongoing flight due to cyclone vardah that hit chennai on Dec 12.
Entire vacation plans had to be cancelled and hence called MakeMyTrip within 30 mins of when we got to know. After a 3 hours phone calls between 3 agents, i was asked to call the airlines to cancel the itinerary.
Indigo agreed to refund the fare while return Jet Airways fare was not agreed to be refunded by Jet or MMT.
The entire itinerary was booked as it was all refundable fares from all airlines per the itinerary confirmation that we received upon initial ticket being booked on MMT. Also, we had an additional travel insurance in place for any trip cancellation etc.

Until this time, no refund status - Called MMT 4-5 times and every agent is avoiding the situation and asking me if i would like to cancel the trip.

Will need a complete refund as we did not even make the trip in the first place.

Sent an email to Indigoair, Jet Airways and MakeMyTrip on the extreme displeasure of doing this business with MMT. No response from either one of them. Email Reference ID[protected].