[Resolved] MakeMyTrip India — cashback offer | |
I had booked a flight and availed no cost emi offer and forgone the discount of Rs.5000. However, my bank has charged me interest. When contacted the customer care, they tell that i have opted for EMI option and not for no cost EMI. Initially they told me that the offer is not applicable to ICICI bank. Then i shared the screen shot which I took to prove my point. However, now again they say that i opted for no cost emi and that too for 6mths which doesnt have the cashback offer. The page is quite misleading and fooling the customers. The page itself do not have other option wherien i can opt for EMI directly which they claim. I want the cashback of interest porttion charged or give the discount which was rejected for availing this offer. pls mail me the status on [protected]@gmail.com Was this information helpful? | |
Aug 28, 2018 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jul 26, 2018 MakeMyTrip India Customer Care's response Hi Francy284, We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint we have tried fetching details with the help of mobile number & e-mail id provided but, unable to retrieve any details so, while validating the issue we have found that a few important details are missing. Please provide us with the following details: - • Correct Booking id or • E-mail id/Mobile Number used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |
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