MakeMyTrip India — Complaint for refund of fare

Sir, I feel cheated and played by make my trip. My booking with ref no NU [protected] payment for the same has been received/confirmed through email & SMS by you. with ref no NU [protected] payment of 1060.00+ Insurance 45.00 for journey by Mahindra Bus-which you have already received on[protected] at 16:33 and it was confirmed by you again by SMS. But thereafter i got telephonic message from your call center[protected] that this trip was cancelled due to some bus problem itself and advised to book my ticket in another service. It's make me puzzled at 11th hour of scheduled journey-However i booked to and fro Bhilai to Hyderabad in Kanker bus service through you. You might know all that. But please let me know Being a sensible Agency like you --is not your prime responsibility to inform me about refund By SMS or E-Mail.Till today i have not received money back in my account but why? I have recorded all these for further action.Please do the needful and send to me. Thanks and regards. SWAJAN SARKAR. ACC .JAMUL CEMENT WORKS email : [protected]@gmail.com Cont : [protected]