[Resolved] MakeMyTrip India — makemytrip are not refunding - worst company | |||
I've booked flight ticket from makemytrip on 10-april-2019 from delhi to amritsar and after few days i got to know that jet airways are not operating due to their financial crises and they are staring refunding amount. I called makemytrip customer care[protected] on 18th of april, they told jet airways are not operating and we are proceeding your refund and you will get refund soon. Refund request was initiated on 18-april-2019, refund amount is 8794 + 4347 = 13141 rupees. After few days on 26th of april 2019 they refunded 7977 rupees of one ticket. It is being 18 of may today and still they are saying that refund will be process in 7 days and 7 days has not been completed since last two weeks. They making fool again and again and not refunding the amount. I've attached my tickets below. Was this information helpful? | |||
Jun 22, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support May 22, 2019 MakeMyTrip India Customer Care's response Dear Chirag, Regret the inconvenience! In reference to your complained, our team is following up and in constant touch with Jet Airways to get updates on your booking refunds and will keep you duly informed about the status of your refund. We will process the refund as soon as we receive it from the airline. Viewing their current situation, it is likely to take some time. We are unable to commit any timeline at the moment however rest assured that our team is working tirelessly to fast track the refund process for all our customers and you will be notified with the latest update/s. Regards, Team- MakeMyTrip Care | |||
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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I’ve called Jet Airways and they told we have not received any refund request for your second ticket which passenger name is ‘Chirag Kwatra’ so if we receive request we definitely refund back in 12 working days.