[Resolved] Makemytrip India — misuse of mobile number in make my trip portal

 
1 Review
India
 ukap on Jun 5, 2019
I hold the vodafone mobile and residing in chennai. I have received in whatsapp as well as messages regarding booking and cancellation of a bus ticket operated by orange tours and travels and booked in your portal. The details of the booking are:'
Name of the passenger : darshan
Mmt booking id : nu[protected]
Operator pnr : 74p53vuk
Journey : mumbai to pune on june 6 2019-dep at 05-10 pm
Seat no : e4
I have not made the booking nor have authorised any person to use my mobile number to book tickets.

Thanks
Anantha padmanabhan, k
Chennai.
Complaint marked as Resolved Jul 8, 2019

Complaint Status


[Jun 05, 2019] MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
MakeMyTrip India Customer Care's response, Jun 07, 2019
Dear ukap,

Greetings from MakeMyTrip!

We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

We thank you for writing to us.

Regards,
Team - MakeMyTrip Care
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    Makemytrip India - misuse of mobile number in make my trip portal