MakeMyTrip India — my connected flight got cancelled and no response for cancellation of half way

I had a connecting flight from mumbai to kolkata via delhi but the flight from mumbai to kolkata has been canceled. I am trying to cancel the flight from last evening but despite being in the queue for more 40 minutes for almost 26 times my call gets disconnected. I even tweeted the concern in air india twitter handle but received no response. Kindly help.

1. Amitava bhowmick, adult ycnt1 098-[protected]
Passenger name pnr e-ticket no. Seat
1. Amitava bhowmick, adult ycnt1 098-[protected]
Passenger name pnr e-ticket no. Seat
Ticket - confirmed booking id: nf[protected]
Tue, 24 mar '20 mumbai to kolkata 5h 20m
Air india
Ai-144
Bom
Mumbai
17:00 hrs, 24 mar
Chhatrapati shivaji
International airport
Terminal 2
2h 10m
Economy
Del
Delhi
19:10 hrs, 24 mar
Delhi airport
Terminal 3
Change of planes. 1h 5m layover in delhi (Del)
Air india
Ai-22
Del
Delhi
20:15 hrs, 24 mar
Delhi airport
Terminal 3
2h 5m
Economy
Ccu
Kolkata
22:20 hrs, 24 mar
Nscbi airport
Terminal 2
Important information
• check-in time : check-in desks will close 1 hour before departure.
• valid id proof needed : carry a valid photo identification proof (Driver licence, aadhar card, pan card or any other government
Airline support
Air india[protected]
Makemytrip support
Tel[protected] /[protected]
[protected]
Bom-del, del-ccu date change charges
Type condition airline makemytrip
Adult 2 days - 365 days 0 0
1 day - 2 days 6300 0
0 hrs - 1 day non-changeable
2 days - 2 days 0 0
Bom-del, del-ccu cancellation charges
Type condition airline makemytrip
Adult 1 day - 365 days 6300 0
0 hrs - 1 day non-refundable
Recognised photo identification)
• dgca passenger charter : please refer to passenger charter by clicking here
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Or party claiming to represent makemytrip. For any query, please reach out to makemytrip on our official customer care number.
• to cancel or modify this booking, visit: https://supportz.makemytrip.com
• you have paid: inr 11, 059
Baggage information
Type sector cabin check-in
Adult bom-del 8 kgs 25 kgs
Adult del-ccu 8 kgs 25 kgs
Cancellation and date change charges
All charges below are per pax and per segment in inr
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