[Resolved] MakeMyTrip India — No refund even after 2 weeks.

Rohan Maskay

from Delhi, Delhi

Address:	Gurgaon, Haryana
Website:	www.makemytrip.com

My name is Rohan Maskay. I had booked a round trip flight Bangalore-nagpur- Bangalore. Due to bad weather conditions Indigo airlines cancelled the flight from Nagpur to Bangalore, flight no. 6e498 on 29th December 1635 hrs, PNR I6BTRI. The airlines customer care cancelled the tickets and asked to coordinate with mmt.
It's been 2 weeks. The people who booked from ibibo have already received the refund in 3 days even the bank is the same as mine. The customer care service for mmt is the worst and one cannot talk to an executive even after repeated attempts. If any mmt representative is reading this please call me on [protected] as I have no other way of contacting you to know the status of my refund

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Feb 16, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2017

MakeMyTrip India Customer Care's response Dear Rohan,

Greetings from MakeMyTrip!!

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care