[Resolved]  MakeMyTrip India — non issuance of flight ticket/refund of payment done through online though ticket was not booked

I have booked one flight on 20.06.2019 through Makemytrip as per following details:

Sector: From Visakhapatnam to Kolkata
Date : 02.08.2019
Departure Time : 8:50 AM
Carrier : Indigo Airlines

I paid total amount of Rs 2083/- through SBI Net-banking.
The transaction No is[protected]IGAGKBFKK1.

However, at the time of processing of payment, the link got disconnected and I could not get my ticket. The bank has already deducted the amount and it is showing that the bank has paid Rs 2083/- to Makemytrip and no refund is made by the bank till now.

On the other hand, the ticket is not sent to my registered e-mail id. Also, no booking is showing in the 'my trip; section after login into makemytip.com.

Kindly instruct 'makemytrip' to send my ticket by e-mail. If the ticket could not be booked yesterday, MMT may please arrange to refund the amount of Rs 2083/- already transferred to MMT from my SBI bank account.

Regards,

(P K Chakraborty)