[Resolved] MakeMyTrip India — not getting a refund | |||
I had booked 2 tickets of confirmed jet airways flight, 9w-313, delhi - mumbai, 13th april, 02:15hrs.in less then 24hrs, i got an sms that flight has been cancelled. Since, i had booked all hotels etc.in mumbai, we had to board a flight as possible. So went to delhi airport and somehow got seats on another jet airways flight which was scheduled for 8am. We waited for 9hrs in airport and boarded the flight. So, i should be getting the refund for the cancelled flight. How can they inform of a cancellation of flight within 24hrs. I have the rights to redeem my full refund for the cancelled flight as per indian constitution. Please help. Was this information helpful? | |||
Jun 23, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support May 22, 2019 MakeMyTrip India Customer Care's response Dear thingomarbind, Regret the inconvenience! In reference to your complained, our team is following up and in constant touch with Jet Airways to get updates on your booking refunds and will keep you duly informed about the status of your refund. We will process the refund as soon as we receive it from the airline. Viewing their current situation, it is likely to take some time. We are unable to commit any timeline at the moment however rest assured that our team is working tirelessly to fast track the refund process for all our customers and you will be notified with the latest update/s. Regards, Team- MakeMyTrip Care | |||
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I have made booking two tickets on[protected] for delhi to Montreal on makemytrip. and received confirm tickets. but at the time of return makemaytrip told me that my flights are canceled and i will get full refund on[protected] but still i have not received any refund from mmt. im calling them but they are not responding
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