[Resolved]  MakeMyTrip India — Online Transaction Double Credit

Website:makemytrip.com

Booking ID- NF[protected] dated- 21/11/2020. Amount of booking is Rs 21747/- but paid Rs 43494/- through Billdesk and Payu. The transaction through Payu was failed but later on settled. On enquired with Billdesk and Payu they informed both transaction settled with Makemytrip. After 9 days passed but till date excess amount of Rs 21747/- not returned in my account.
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Dec 4, 2020
Complaint marked as Resolved 
Company did not contacted either through mail or phone but returned the amount in account.
MakeMyTrip India customer support has been notified about the posted complaint.
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Ref ID- IGAJVKRDH7 OR IGAJVKRKC5 PNR is DPZ9UX Journey date 22.11.2020 from Allahabad to delhi booking dated- 13/11/2020.at time 9.08 pm or 9.11 pm Amount of booking is Rs 13924/- but paid Rs 27848/- through Billdesk and Net Banking. The transaction through Net banking was failed but later on settled. On enquired with Billdesk and Net banking they informed both transaction settled with Makemytrip. After 9 days passed but till date excess amount of Rs 13924/- not returned in my account.

My Phone no is [protected] or email. is [protected]@gmail.com passengers name is Name singh, Dharmendary and Sapna singh PNR is DPZ9UX Journey date 22.11.2020 from Allahabad to delhi booking dated- 13/11/2020
so, I request to you that the amount of Rs13924/- refund in my ac as early as possible .

thanking for above act.
Ref ID- IGAJVKRDH7 OR IGAJVKRKC5 booking dated- 13/11/2020 at 9.08 or 9.11 pm. Amount of booking is Rs 13924/- but paid Rs 27848/- through Billdesk and net banking. The transaction through net banking was failed but later on settled. On enquired with Billdesk and net banking they informed both transaction settled with Makemytrip. After 9 days passed but till date excess amount of Rs 13924/- not returned in my account.

my mobile no is [protected], email.com [protected]@mail.com, PNR- DPZ9UX passenger name is Name singh, Dharmendhary and Sapna singh journey from Allahabad to Delhi on 22.11.2020
So I request to you that make refund of Rs 13924/- as early as possible.
Thanking you.

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