[Resolved]  MakeMyTrip India — pathetic and highly charged holiday package

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201304
Website:	www.makemytrip.com

I am an old customer of makemytrip and never thought of booking my flights or hotels or holiday packages on any other website but this time i am highly dissatisfied with the services provided by makemytrip. I booked a holiday package to Singapore for 4 nights and 5 days and the services were totally unexpected and against the makemytrip standards.
Hotel and flights were not worth at all as per the package charges. I am definitely going to turn up to media/social media/networking sites and raise this issue up as my precious moments were spoiled because of your poor service.

On an average i checked on MMT, singapore flights costs around 20k approximately per person to and fro i.e 40k for 2 that too for direct flights and with airlines like Singapore Airlines and Jet Airways.
secondly, Value Thomson Hotel in singapore is a 3-star property thats costs around 20k for 2 people for 4 nights.
Visa charges if i include is around 5k for 2 people.
And moreover if I add the taxi services which MMT provided us for Airport Pick and drop max to max comes upto 5k to and fro.

So, the total comes up to 70k i.e. maximum price i could calculate for a singapore package MMT provided us.
But, MMT charged 1.02 lac that too after some discounts and my MMT wallet.

Coming to the problems we faced during the trip, firstly when we reached hotel Value thomson, we saw the qulaity of the rooms was very poor as the size of the room was equivalent to a washroom and there was no ventilator, Window in the room or washrooms. It was not at all a 3-star standard Hotel.
The Hotel did not have its own kitchen and they borrows a space from a nearby cafe for complimentary breakfast. The Hotel did not provide any facility for lunch/dinner as they did not have a kitchen.
Moreover, after swimming in the hotel's swimming pool, i got serious ear infection and sore throat due to the pool's dirty water.
On encountering all this we were ridiculously pissed off.

The fight was not over yet, MMT provided a return flight i.e a domestic Indigo Airlines which did not even provide meals and moreover, there was 5 hours waiting time for the next connecting flight from bengaluru to Delhi.
There was no sightseeing included in the package. I dont know what for 1.02 lac was charged for this pathetic experience.

Incident date: 22nd June, 2018 to 27th June, 2018(a 4 night and 5-day package).

I would like to get the refund from MMT for the worst experience so that MMT cannot cheat others in a similar way.