MakeMyTrip India — Refund and damages | |||
I am keeping it short here. I had a booked the following multi city tickets: Ahmedabad - Mumbai, 11 Feb 2021, 6:00am (GoAir) Pune - Ahmedabad, 11 Feb, 6:25pm (SpiceJet) The GoAir flight got canceled without any prior intimation. I called form the airport in desperate situation and MMT staff Shravan told me there is no flight to Mumbai until 10am. My meeting was in Pune at 1pm with a former CM of the state. It was pointless to go, and my whole trip got cancelled. I went through a lot of mental agony. Worse, MMT told me that the return journey's SpiceJet's refund will not be 100%. This is absurd. I am not at fault that I couldn't go, and now that I have not gone, why should I be paying for a return flight?? I have been trying to reach out to MMT but to no avail. I am very frustrated. This is completely unethical and I need not just the full refund of my flights, but also damages. It is not the type of values I thought the country stands for. I am a law professor and will take it up seriously if not addressed. Was this information helpful? | |||
MakeMyTrip India customer support has been notified about the posted complaint. | |||
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