MakeMyTrip India — Refund awaited I MMT wallet

Address:

Flat no:24,Bldg No:25,Street :01,Block:01,Abu-Halifa, Kuwait

I booked international flight ticket from Kuwait to Delhi for 1 st july 2020 & return ticket from 3rd August 2020 against book id. NN[protected] for Ruby Manish kumar chaurasia(wife) & Mansha chaurasia(Daughter) but could not travel by them due to flight ban from kuwait/ india because of global covid restriction .Ticket payment of Rs. 52748/-was done through HDFC bank account during booking.However i got mail from makemy trip that ticket was cancelled by them due to flight ban.Indigo is the aorlines for travel. .Refund amount of Rs.50660/-will be deposited in MMT wallet but it was not happened .when i will get the money back in MMT wallet or My bank account.My family can not travel to india from kuwait due to flight ban from kuwait/ india till today.I tried every possible way to contacy make my trip via phone and emal but everything direct me to self service portal which is no help.When i will get refund money back ?