[Resolved]  MakeMyTrip India — refund of flight cancellation from make my trip. spice jet already refunded amount to make my trip. make my trip has not yet refunded my money

Address:Mumbai City, Maharashtra, 4215

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To makemytrip,

Dear sir/madam,

As per the trailing mail spice jet has refunded the amount for the cancelled flight sg3710 on 7 th september 2017 from hyderabad to vijayawada to make my trip pvt ltd..

Request you to kindly refund the amount back as the flight was cancelled on that day.

Thanks

Nandita bhuta

— forwarded message —
From: "spicejet customer relations"
Date: 14 sep 2017 7:37 am
Subject: re: fwd: hi nandita bhuta, review your spicejet journey and share your experience with us!
To: "[protected]@gmail.com"
Cc:

Dear ma'am,

Pnr:-t713ns

Greetings from spicejet.

This is with the reference to your trailing email.

Please be informed that as per our records we have refunded the amount 3, 686 inr dated 14th september, 2017. We request you to kindly get in touch with the concerned travel agency i. E makemytrip india pvt. Ltd to claim the refund.

Should you require further assistance/clarification please do not hesitate to contact us.

Thanks & regards,
Niharika singh,
Senior executive - customer experience, spicejet ltd
319 | udyog vihar | phase iv | gurgaon - 122016| india
E-mail : [protected]@spicejet.com
W: www.spicejet.com f: facebook.com/flyspicejet t: @flyspicejet
Download the official spicejet app at google play store and app store
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Nov 14, 2017
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2017
MakeMyTrip India Customer Care's response
Dear Nanditabhuta,

Greetings from MakeMyTrip!!

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience and delay in response. Further, in reference to your complaint while validating the issue we have found that, the airline has provided us full refund however, the cancellation was not reported to MakeMyTrip. Now, we have initiated full refund of Inr 4290/- from our end with a refund reference number#[protected]. The same should reflect in your account within few days depending upon your bank processing cycle.

Assuring you best of our services.
Team-MakeMyTrip Care
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