[Resolved]  MakeMyTrip India — refund o[censored]df fees

Hello sir / madam,

This is regarding refund o[censored]df waived of by government of india. I have make a flight booking on 23 may for travel date of 7th december 2017 from delhi to goa for 2 travellers. Booking id is nf[protected]. When i asked for the udf fees refund on 11th september, i was informed that its can be refunded once the travel is completed and i need to connect with makemytrip again for it. So i have send my first email on 08-dec-2017 and since then i have already send almost 20 emails and continuously trying to contact them but all in vain. Even their helpline numbers divert you their online portals.

Even after sending so many emails, i havent received even a single call from them.

Makemytrip is saying that my travel parttner (Airvistara) needs to initiate the refund and they are continuously following up with vistara airlines and once they will receive it from vistara, they will refund back the amount to me.

I tried to contact vistara and was informed that they have already initiated the refund long back.

Now both of them are taking it on them and not responding to my emails properly with any concrete solution.
As per government norms, udf fees needs to be claimed in 45 days from the date of travel out of which 28 days are already gone.

Please check and get the udf fees refunded.

Regards,
Manu aggarwal