[Resolved] MakeMyTrip India — reissue of ticket | |||
I have booked a return flight with delhi to chennai jet airways. Due to traffice not picked one side flight. But according to jet airways policy they can reissue new ticket if i have booked flight from jet airways portal for the second portion of ticket But due to bookings of make mytrip ticket can be issued from mmt. But mmt only want to generate new ticket. So they both jet airways and make my trip making fool of customer. I have all the call recordings where airlines customer saying we can't help as you have bot booked ticket feom our system. Where makemytrip customer care person saying we don't have any option in our software so we can reissue new ticket without charge. They have only option to book new ticket. Makemytrip saying we have no policy, we will run according to airlines policy. But in my case they don't even have any option to apply jet airways no show policy. Due to this i have suffered a lot both financially and mentally Was this information helpful? | |||
Mar 9, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Feb 06, 2019 MakeMyTrip India Customer Care's response Hi amit.[protected]@gmail.comGreetings from MakeMyTrip. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further, in reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. Regards, Team - MakeMyTrip Care | |||
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