MakeMyTrip India — wrong refund against cancellation mmt booking id-nf[protected] | |
Dear sir, I booked a ticket from makemytrip with above id and my indigo pnr number is nht5tp for 13th of april 2020. The flight was rescheduled by the airlines and with the available options i cancelled the ticket directly with the airlines claiming a refund. I intimated the same to makemytrip. The airlines cancelled my ticket and issued a refund of rs 13218/- without any cancellation charge. Credit note was issued for refund to makemytrip. Makemytrip made a refund of rupees 3624/- only to my bank a/c after deducting their convenience fee and insurance claiming that the airlines have charged a cancellation fee of rs 9000/-. As such i want a full refund of 13218/- as issued by the airlines. Kindly look into this matter and resolve as quickly as possible Thanks and regards. Rajiv mehrotra [protected]@gmail.com [protected] Was this information helpful? | |
MakeMyTrip India customer support has been notified about the posted complaint. | |
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