[Resolved]  MakeMyTrip.com — Refund Processing -- they lie and no refund

Here is a summary of my complaint. I have filed a police complaint and I think if all of the 1444 people file police complaints we will have enough for a class action law suit against these frauds. I want to pursue them to the fullest extent of the law.

Dear Sir/Madam, these guys are frauds. They act like they are doing something when in fact they do nothing. File a "CHEATING" Complaint with your local police station. I have been talking to these for 100 days and they have lied several times. First they said "the refund is already processed, you will get your money in 3 days". Then they kept sending me emails that said "we have been trying to call you" -- I had used a number I use in India but gave them my US number to contact but they never called but kept sending me emails saying they did.

This is when the actual fun starts: They then told me that "The Air India ticket was cancelled and the refund sent to MakeMyTrip but they rejected the refund by error!". I went the checked the ticket with Air India office -- the ticket was still "OPEN" -- no one bothered to cancel the ticket. When I called them with this information, I got a call saying "we are processing this refund right now". That was 3 weeks ago. I lodged a police complaint and sent the police complaint to the PMO office with my reference number and sent that info to the Makemytrip management.

Today I got an email detailing the "Cancellation" -- BUT I dont trust these. They are in all probability lying again. So, best thing -- FILE A POLICE Compliant. If there are enough of these CHEATING cases, we can find a prosecutor to go after this company's licenses. That is the only way to make these CHEATS listen.