Malabar Gold & Diamonds — not accepting the old gold with original bill on akshaya tritiya

Address:520010

I srikanth kongara existing customer of malabar. Today at vijayawada branch, ihave come to surrender my old gold along with original bill. But the staff were telling that they wont accept any old gold today as it is akshaya teitiya today. And they were very rude with me and no one is bothered also. As today is akshaya tritiya they are giving importance only to new customers by ignoring old customers. I waited at the showroom more than two hours. I am going to take this issue to human rights as well. Mr. Chetan of vijayawada branch is worst among all.
+1 photos
Was this information helpful?
No (1)
Yes (2)
May 07, 2019
Updated by Srikanth kongara
I am still at the showroom but no response.Manager chetan is worst among all and he is not bothered also.
Complaint comments 

Comments

Thanks for resolving with in the TAT .MR.Chetan himself came up to me and resolve my issue .Mistakes are common but they resolved it fast .Thank you for the support .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Malabar Gold & Diamonds
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    248
    Pending
    0
    Resolved
    15
    Malabar Gold & Diamonds Phone
    +91 49 5272 6916
    Malabar Gold & Diamonds Address
    201, Landmark Building, New Link Road, Andheri (W), Mumbai, Maharashtra, India - 400053
    View all Malabar Gold & Diamonds contact information