[Resolved]  Manoj Kumar — excess money deducted

Address:Patna, Bihar, 800014
Website:[email protected]

On 29.06.18 I tried to book air ticket through Indigo portel for Patna to Delhi. I tried it three times and made payment through SBI Debit Card properly but after fulfillment of total procedure i get a message all three times "your payment could not be processed" . when i get this message first time i tried it second time, when i get this message second time i tried it third time but unfortunately i get the same message this time also. after that i leave this portel and book my ticket through ITCTC portal. But in the mean time i get three message from INDIGO your seat has been confirmed.I urgently check my account and get there my account has been deducted for rs (i) 2283/- (ii) Rs 2283/- and Rs 2283/- under transation no, (i) SBIPG[protected]CCAMOTO Mumbai (ii) SBIPG[protected]CCAMOTO Mumbai and (iii) SBIPG[protected]CCAMOTO Mumbai respectively. I as soon as possible cancelled the three ticket considering excess debited amount will be refunded to me. But till date only one amount of Rs 2283/- under Transation No IPAY RFND CCAMOTO TXN[protected] Dt 29.06.18 hasc been refunded to me . please look into matter and arrange me to get the aforesaid outstanding amount. thanking you.
Was this information helpful?
No (0)
Yes (1)
Aug 6, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Hi Manoj,

We understand your concern. Kindly share your booking reference / PNR number via direct message so we may look into it

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Patna
    Bihar
    India
    File a Complaint