Maple Store — Maple store are replacing parts parts of new device to the old.

Address:

Maple Store Khar

I have bought Apple M1 pro 16 inch… few months back.. First problem occurred, it was charging port. Then I sent it to the maple store which is in Khar. They officially said it will take three days… Their website claims 1 day return but it took 11 days. But after they return the computer I found out keyboard wasn’t as before… it has problem. I complained to the their official email. They didn’t reply for two days. Then they asked me to do again their official procedure. In between of that my professional commitments are in stake. Again they gave me reason that they couldn’t reach me because they are celebrating Ganesostav… I was still trying to work and finish my professional task.. But last night the speaker have completely gone and computer is also not working properly. My doubt is maple store and services replacing the parts… it is evident in my case because I haven’t given my computer to the service for keyboard it was for the charging port but I have different keyboard which look a like old and doesn’t work properly… I was till now managing by external keyboard but now the speakers… I have no choice but wait for maple response. I request to take some action.