[Resolved]  Maple Store — Product not delivered nor Refunding the amount

Address:	G-27,Ground Floor,linking road,seasons ave,khar west,Mumbai-400052
Website:	maplestore.in

Hi
I pre booked apple watch ultra 2 by paying prebooking amount of 2000rs. On the day od delivery it was still showing processing therefore i called customer care and they said we will provide you with 2000rs. Prebooking amount coupon and again you have to order and you will get it in 3-4 hours but the product dint got delivered as it was delayed so i placed cancellation request to the customer care and requested for the refund. But still when i check the orders history both the orders are showing in process and no cancellation request mail is sent by the company nor any refund process.
I have messaged/called customer care
7-8 times for the same issue to get resolved they respond by saying we will call you back but no call nor any response to solve the issue nor they reply on mail provided.

Please take strict action against this in which they dont deliver products on time mentioned on the website nor they refund the amount.
I want my refund as soon as possible.

Customare care - [protected]
Mail id- support.[protected]@mapletechnologies.org

Preorder id- [protected] - never delivered

Order id - [protected] - not delivered on time (delayed)

I want my refund. Worst apple service