Mapro — foul smell in mapro tomato ketchup batch no 2-19-bn-p-09

Address: C503 satyam shivam sundaram punesolapur road hadapsar pune, Pune, Maharashtra, 412307

I had purchased tomato ketchup from local retail vendor nagesh at manjri br. Pune solapur road, near oxygen vally hapdapsar pune.

Details of product is as under
Mapro tomato ketchup
Qty 360g
Mrp 63... Offer price 45
Batch no 2-19-bn-p-09

We purchased on 7th march and open for use... Just taken one bite and observed that the product is very bad quality... It was having foul smell... I believe tomatos used for production looks like very bad quality and having fungus generated...

I tried to contact customer care cell [protected] at around 10pm but no one answered...
+3 photos
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Mapro customer support has been notified about the posted complaint.
 
2 Comments

Comments

There is very poor response from Mapro ...even after consumer complaint logged in they are list bothered about the consumer. Had logged complaint on 7th, its almost 6 days passed.
This is regarding a strawberry jam which was bought on February of 2019 has got fungus and foul smell coming from it even after storing in refrigerator. The product is best before 18 months and within 4 month it has got ruined.Is this a quality provided to consumers from MAPRO?

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