Submit a Complaint
Claimed

Marg Compusoft Complaints & Reviews

www.margcompusoft.com
1
Updated: May 15, 2023
Complaints 81
Resolved
5
Unresolved
76
So far, so good. Marg Compusoft is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Marg Compusoft will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Marg Compusoft

Having problems with Marg Compusoft?

File a complaint and get it resolved by Marg Compusoft customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Computer Software
Marg Compusoft

Recently resolved complaints

View all complaints

Most useful reviews

Marg Compusoft reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kartik Contractor
from Ahmedabad, Gujarat
Jun 13, 2017
Report
Copy

Refund of money - no support for software provided

Address: 380006

All most 5 months had passed. No response from you. Please arrange to refund the money at the earliest as we don’t require
Your software as the issues stand unresolved. Failing to which, we compel to file complaint against you in consumer protection
Council as we had already register the matter with them.
Please do at the earliest. As discussed, it is not possible to purchase barcode printer due to cost to company.br...
Helpful
Found this helpful?
2 Comments
Report
Copy
K
kumarunique
from Shahada, Maharashtra
Jun 7, 2017
Report
Copy

Marg upgradation charges

Address: Dhule, Maharashtra, 424001
Website: MARG COMPUSOFT

Dear sir / madam,
We, m/s unique health care, dhule, maharashtra with customer id 194147 had purchased marg g12 software in january 2016. Mr sagar utwal, the local representative, threatened us at that time for the price hike in new year. So we bought the software immediately with goody goody assurances of free service for one year & all later upgradations free.
But within 3 weeks of our purchase, company launched the erp...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kuldeep Indalkar
from Mumbai, Maharashtra
Jun 1, 2017
Report
Copy

Marg medical software

Address: 400092

Hi,

We are KD Pharma, located in Mumbai. We have bought Marg software on 22nd May and we have faced issues from day 1. We have sloughed for 6 days to resolve multiple issues but finally when we have sent an ultimatum to Marg and its helpless software related mail on Saturday, no one has bothered to revert and they called on Monday with resolution, but by that time, we have chosen another software for which intimation had already...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Akshay5221
from Noida, Uttar Pradesh
Apr 13, 2017
Report
Copy

Pathetic service and software of non use without initial support

Address: New Delhi, Delhi, 110006

Before buying you promise us that will be the best software we will setup and give service and when we call you simply don't respond. One with no knowledge at all of this software how will we operate this. Its been over a month, . 2 or 3 times they came that too after calling them several times and they do stuff in the pc and promise to call tomorrow and then for a week they dont pickup the call. They have not even designed a bill for the...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kartik Contractor
from Ahmedabad, Gujarat
Apr 13, 2017
Report
Copy

No update for complaint

Address: 380006

While selling ur people promises for all support relating to data transfer/lable printing to achieve target. But after sales, no proper support provided. Every time new person and wiping out the all work done.

Promised to transfer data from previous software to marg software.
sticker barcode labels format not able to design in the way as agreed.

KARTIK B CONTRACTOR
[protected]
[protected]br...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kartik Contractor
from Ahmedabad, Gujarat
Apr 6, 2017
Report
Copy

No proper support provided by Ahmedabad office

Address: Ahmedabad, Gujarat, 380006

While selling ur people promises for all support relating to data transfer/lable printing to achieve target. But after sales, no proper support provided. Every time new person and wiping out the all work done.

Promised to transfer data from previous software to marg software.
sticker barcode labels format not able to design in the way as agreed.

KARTIK B CONTRACTOR

client no.214198
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
naveen traders
from Gurgaon, Haryana
Apr 4, 2017
Resolved
Report
Copy
Resolved

Backup problem at exit time

Address: Gurgaon, Haryana, 122103

Sir jab hum software se exit karte hainn to vo back up lete samay file not available dikhata hai.please ise jaldi se sahi kijiye.koi file corrupt ho gai hai kya pata nahi.kai dino se customer care number mila raha hu phone uthta hi nahi hai aapka.please ise jaldi se thik karaya jaye nahi to mera kuch nuksan bhi ho sakta hai. kab tak kara denge aap iska solution. ....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
akhilgupta123
from Shamli, Uttar Pradesh
Sep 23, 2016
Report
Copy

License key not getting issues

Address: Gautam Buddh Nagar, Uttar Pradesh, 201309
Website: www.margcompusoft.com

I purchased Marg ERP Silver version with an online user on 07/09/16 and till date license key has not been issued. I keep chasing and I have been told everytime it will be fixed tmrw but it doesn't. I have been told there is a server issue but I am an IT professional myself and would do everything tgo fix the issue overnight but this server issue has been ongoing for 4-5 days. I have thousands of product inventory to be added and I am paying...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajay Ranjan14
from Pune, Maharashtra
Sep 10, 2016
Report
Copy

Paid for Marg software in April 2016 but still software is not operational due to pending issues

Address: 831009

Dear All,

I procured Marg Software in month of April-May but till date software is not functional due to pending issue.

Also in course of fixing the issue my existing inventory software is bugged.

I see this is becoming pain point and risk to my business.
I request to refund the amount and close the issue.
But I dont see any step from company to fix the issue....
Helpful
Found this helpful?
2 Comments
Report
Copy
K
kunalindia
from Vellore, Tamil Nadu
Aug 13, 2016
Report
Copy

Software Not working since Jan 1 2016 - NIL SUPPORT

Address: Mumbai City, Maharashtra, 400093
Website: www.margcompusoft.com

We purchased Licensed Software on 01 Jan 2016 after a demo of trial version for 3 days on our Lenovo laptop. Trial version did not have all functions - and the salesman -Dharam Yadav - assured us full functionality in Licenced Version.

After buying the licensed version - Dharam Yadav could not install the software on our laptop (Windows 10, Lenovo, Intel Atom 1.8Ghz, 2 GB RAM) and asked us to buy a PC ! - without specifying...
Helpful
Found this helpful?
2 Comments
Report
Copy
H
Hemant B Shah
Jun 23, 2016
Report
Copy

Big promises and no result for Retail Counter Software

Address: 400705
Website: Margcompusoft.com

I initiated purchase of this Retail Counter Software on 11.5.2016 by giving advance chq amount of Rs. 5000., at that time the so called executives said they would meet all the requirements viz., transfer of data till date to Marg`s software, so that whole year`s data is in one software . then few days passed by but no progress, slowly the so called Software Engineer started excuses trying to leave what all requirements i demanded in the list...
Helpful
Found this helpful?
1 Comment
Report
Copy
J
jayathi
from Vepagunta, Andhra Pradesh
May 21, 2016
Report
Copy

Unethical business

Address: Guntur, Andhra Pradesh, 522033
Website: www.jayathimarketing.in

We have purchased marg software package for rs.12000/ from marg dealer m/s. Jyothi software solutions, vijayawada in 2015 jan.
Now the package was made not to work, the reason they say, we have to pay renewal amount rs.4500/. We were surprised to hear this. At the time of purchasing the package sales person mr. Sarma has closed the deal, he never mention about this compulsory renewal amount.
This, we feel u have cheated ur customer.br...
Helpful
Found this helpful?
3 Comments
Report
Copy
M
Manoj Kumar Rajpoot
from Bengaluru, Karnataka
May 12, 2016
Report
Copy

Software sold on false commitments

Address: Lucknow, Uttar Pradesh, 226005

Sir
in oct 2015 i queried about marg software, nikhil tandon (marg, lko.) assured me of having customised software and assured me that it contains all features, you are demanding and its customised for readymade shopkeepers.
He has done carelessness from very 1st day, as our shop"s inaugration was on 07.11.2015 and software installed on 06 th nov., which troubled me too much and on complaining nikhil quarreled too much...br...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jaspreetmallke
from Nawanshahr, Punjab
Mar 30, 2016
Report
Copy

About counter software

Address: 151001

Sir i am using ur counter software in our cloth showroom.but we r facing lot of problems.i call to customer care but they can't solve.i call 4 times in 2 days but noone hav solve my problem.
The problems r
1. No entry of stock transfer showing in ledger
2. Batchwise not working
3. Legder entry in purchase acount not modifying.
Nd many more problems
Actually i noticed it is not designed to our profession...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
Ajay Medical Store
from Noida, Uttar Pradesh
Feb 24, 2016
Report
Copy

Marg pharmacy retail software

Address: New Delhi, Delhi, 201301
Website: Margcompusoft.com

Marg is cheating by levying extra charges to use the services offered in its platform.i have already paid a good sum to purchase the software and also pay annual service charge for multi user system. This is very unfair and unprofessional on their part....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
ajaymedical
from Noida, Uttar Pradesh
Feb 23, 2016
Report
Copy

Marg software

Address: Gautam Buddh Nagar, Uttar Pradesh, 201303
Website: margcopusoft

Software purchased since 2005, now having trouble with there service and they are charging extra, if they know the THING is important to retailer ....
Helpful
Found this helpful?
1 Comment
Report
Copy
C
cadbury.Manish
from Gurgaon, Haryana
Oct 27, 2015
Resolved
Report
Copy
Resolved

Worst software and its supports sucks. will drown your business if you use this software.

Address: Faridabad, Haryana, 121003
Website: samaanwala.com

I have bought this software for my retail business 5-6 month back. since day one its executives and service sucks. my licence is in name of Samaanwala and it is located in faridabad.

I have bought 3 PC licence but still it is running on single PC right now. as its running on single PC i am not able to restrict its transaction for limited user. one of the employee ditched me with 9000 rs because of poor restriction and support...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
V
vineetgupta707
from Delhi, Delhi
Jul 31, 2015
Report
Copy

Faulty software

Address: New Delhi, Delhi

I have purchased a software from marg counter for for automobiles. But there are too many problems in the software /.I have contacted the sales person my jatin luthra. And also company customer support. But they simply refused to slove the problem....
Helpful
Found this helpful?
Write a comment
Report
Copy
H
haslab
May 22, 2013
Resolved
Report
Copy
Resolved

Pharma ERP

Address: Lucknow, Uttar Pradesh

We had purchased Marg ERP software last year with unlimited users. Now when we renewal was due we had made them the payment as per their proforma for renewal of License. But when the company renewed our licence they have reduced the number o[censored]sers from unlimited to 4 users.
We feel that we have been cheated by the company and the company does not even stand on their words....
Helpful
Found this helpful?
Write a comment
Report
Copy
D
dimplearora
from Mohali, Punjab
Oct 24, 2011
Resolved
Report
Copy
Resolved

No Service

Address: Chandigarh, Chandigarh

Sir, Myself K.D.Arora.,Using Marg Software since 2008.I have 3 Companies. The service of Local Chandigarh and Baddi Area is very poor.
After 20 reminders,and mails ,nobody bothers. You loose your buisness,they dont mind.
Marg will only give you at the time of renewal in March or when you need new Connection.
I am very upset and frustrated. I am loosing my buisness,Just because of Marg.
I recommended to Knox Life...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

CERPS Technologies
3.4
(3)
WinTrader
2.5
(8)
Fable Technologies
3.8
(4)