Marshalls Wallpapers — They DUPED us with defective wallpapers and now they are extorting more money on the pretext of fixing it
They constantly gaslight you, this place is a SCAM. They sell Indian wallpapers claiming they are “Belgium” only their own in-house Indian papers have Generic names and series like Admiral & Inspire séries 1-6. Secondly I have wallpapers from NGC (made in USA) and none of them developed pink stains, these people won’t deliver any wallpaper to you and waste time so that 2 months would lapse and then according to their “policy” they’ll sell the same wallpaper to other customers, even when you pay the full amount in advance, never saw such gluttonous people anywhere. Only two things can cause pink stains - either a chemical reaction or alkaline deposits, we had used an oil based primer the latter was out of question but they pretend like they have no knowledge in this field, they keep blaming leakage, we have RCC walls and walls don’t bleed pink, they are just cheap flippant people who are sitting there to mint money… they deliberately used a liquid glue which wasn’t compatible with their “in house” low grade wallpaper and it left HUGE indelible pink stains behind… all over my newly renovated room, the furniture is newly assembled Im in a mess, I’m depressed! The other NGC wallpaper didn’t develop any stains cuz the quality is way better, they told us if anything would go wrong with our’s we will remove it and put a new one and give you. They are far more sophisticated and diligent… on the other hand, this diabolical Marshall’s staff is constantly HARASSING US, they didn’t do proper POP or wall levelling and left a huge depression behind, they are NOT READY TO RECTIFY THE PINK STAINS they are saying the wallpaper is out of stock and they are COERCING us to buy one from their EXPENSIVE CATALOGUES by saying their PRICES HAVE HIKED and all the lower priced ones are out of stock, I had a theme first of all I’m an interior designer… I regret buying from here. When we settled on 5 rolls instead of 8 (they owed us eight rolls) they started FORCING US TO PAY MORE FOR WALL LEVELLING AND PREPARATION and they are just not ready to fix it or make up for it… nor refund the amount. We had first asked for a refund so they said “You’ll have to pick a “replacement” when we did that they said they are all expensive NOW so you’ll get only 5 or else pay all the difference amount, when we settled on 5 and (we thought we’ll either put the leftover snippets there although the reaction is spreading… or mix & match by getting some other pattern from somewhere else which would compliment these 5 rolls) they stared FORCING us to pay for wall levelling and preparation, they are not ready to give those 5 rolls cuz their SCAM/PLAN failed epically, they are such harassers, they deliberately used that glue in order to ruin all the wallpapers so that we’ll buy more wallpapers from them and they immediately hiked the prices, they also thought they’ll get more money for wall preparation… SHAME ON THEM this is EXTORTION and it’s a crime which they are committing in broad daylight. Read what other people have written on Google for Marshalls Lower Parel, I had taken from Andheri West. I will be involving police in this matter I already have a chronic illness (fibromyalgia and neurological disorders) I’m harassed beyond limits by Forum, Dinesh and Pratap - Marshall’s Andheri Branch.
Was this information helpful?
No (0)
Yes (0)
Marshalls Wallpapers customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Marshalls Wallpapers
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Marshalls Wallpapers Phone
    +91 22 4070 2222
    Marshalls Wallpapers Address
    Marshalls House, Dr E Moses Marg, Upper Worli, Worli, Mumbai, Maharashtra, India - 400018
    View all Marshalls Wallpapers contact information