Maruti Insurance — Access insurance Issue

My Access scooter was registered with a Maruti insurance policy. After last year's renewal of the insurance policy, I got to know that I am not eligible for the bumper-to-bumper plan (My scooter was eligible for the plan). I renewed the insurance plan through the direct link from Maruti Suzuki India. Please provide me the bumper-to-bumper plan in my third-year renewal of bike insurance.
Policy No. 21093093
Insurance Proposal No. WC00568809/04-Jul-20

Yours Faithfully,
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Dear Customer

Please share your Vehicle Engine Chassis Number for further assistance as we are unable to look any policy with given Policy number.

Further you may write to our complaint/feedback email - [protected] for any assistance or can reach out to us on 011/022/033/044 – 33774477

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