Maruti Insurance — claim settlement under hdfc ergo

Address:Haridwar, Uttarakhand, 247667

This is in regards to my claim settlement under zero depriciation policy by hdfc ergo for my car on name of my wife in month of november 2017. I got an accident due to road pits while travelling from dehradun to saharanpur and my car got disbalanced so rt side got damaged due to partial collapsing with rt side overtaking bolero taxi, in whole incidence my right side of car along with driver side door rear door, front bumper back bumper back tail lights and reverse parking sensor, fendor, rear view mirror, rear reflector got damaged now survey was done and surveyor was saying they only settelment my claim for my rear bumper, rear view mirror and right side dent paint back door back panel only. Approved only (New - rear bumper, rh svm only indicator light) & (D/p - rh rear door & rh quater panel only) not ready to settelment claim for rear tail light rear reflactor rear parking sensor front door and and front quarter panel
All this going to cost me a lot inspite of having zero depriciation policy
Surveyor is not ready to hear anything and saying me to go were ever i want with my complaint in this regard and my this claim also got cancelled if i further intervene and i am unable to file any settelment in future too. If indian roads are damaged why should i pay for that. If surveyer had any doubt then he should go and do road survey also with his team?
Please help
Details are as follows

Service tax reg no-aaacn 4165 cst 178 cin no-u99999mh1919g0100
Policy no as 23112
Expiry date 20 nov 18
Policy type-package policy
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Maruti Insurance customer support has been notified about the posted complaint.
Oct 06, 2018
Updated by ankitarora22
Please note I had purchased this policy from maruti insurance and I really fed up even after filing grievance my allowable part list shortlisted and tail light and rv rt side indicator will now be disallowed attachable file contain maruti dealer whatsapp msg with allowable part dated 27 sep but now final allowable part include back bumper change and back panel pain back door paint rt side with no reply to any of my massage accurately this is what maruti did buy selling me insurance of such a customer unfriendly and arrogant company

Oct 06, 2018
Updated by ankitarora22
policy no as[protected]
Complaint comments 

Comments

Please provide currant year my car insurance Policy on my mail DI "[protected]@gmail.com, (Policy No. 3001/A/MI[protected]/00/000)

MP-09-QC-5632
RAKESH SULE
Rakesh Sule's reply, Oct 8, 2018
Please provide currant year my car insurance Policy on my mail DI "rpatidar2020@gmail.com, (Policy No. 3001/A/MI-05196202/00/000)

Please provide currant year my car insurance Policy on my mail DI "rpatidar2020@gmail.com, (Policy No. 3001/A/MI-05196202/00/000)

Please provide currant year my car insurance Policy on my mail DI "rpatidar2020@gmail.com, (Policy No. 3001/A/MI-05196202/00/000)

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