[Resolved]  Maruti Insurance — hard copy of the policy certificate

Address:Lucknow, Uttar Pradesh, 226010

I had renewed the policy on 05-8-18 below but am yet to receive the hard copy of the policy certificate.

Name: amit arya
Policy no:[protected]

Registration no.: up32bx0079


— forwarded message —
From: "[protected]@mibpl.co.in"
To: [protected]@yahoo.com
Sent: saturday, august 4, 2018 9:01 am
Subject: policy certificate from marutiinsurance

Dated: 04-aug-2018

Policy no:[protected]

Dear mr. Amit arya,

We thank you for your continued patronage with maruti insurance!.

You have chosen an insurance policy that offers you best value for your money.

Maruti insurance offers you dual benefits - protection for your car and complete peace of mind for yourself!

In case of you need to make a claim on your policy, all you need to do is to inform a maruti suzuki authorised dealer or contact us at (011/022/033/[protected] and we will take care of everything from picking up the damaged vehicle, intimation to insurance co, arranging survey, coordinating for repairs to getting the claim settled with insurance co.

The key features of maruti insurance¬ that differentiate it from common motor insurance policies available in the market are –

Near cash-less* post accident repairs -

You do not need to pay total repair charges – you pay only your share as per policy terms & conditions and repaired vehicle is delivered to you. Amount payable by insurance co. Is settled directly with the repairer taking away all your claim settlement hassles.

Quality repairs within maruti suzuki network -

Claim vehicles are repaired by trained technicians using maruti suzuki genuine parts (Mgp) at state of the art workshop facilities ensuring highest quality & repair standards.

Fair & transparent claim settlement –

You are not forced to compromise on quality & safety unlike it happens with many other insurance policies, where, in order to minimize repair costs, you are forced to go to road side workshops or accept repairs for what needs replacement. No deduction even for salvage.
Primary objective remains to provide a fair settlement of the claim for our customers and not to minimize the cost.

Services available across the country in a seamless manner –

We have arrangements with entire maruti suzuki dealer network spread across 900 cities who assist you for renewal of your policy and services like endorsements and cash-less*claims.

Dealer assisted free towing facility up-to an amount of rs.1500/-

No wonder maruti insurance enjoys the patronage of nearly 4 million maruti suzuki customers today!

Once again we thank you for choosing maruti insurance & wish you happy & safe motoring.

Best wishes,

Surendra srivastava,

Chief executive officer
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Aug 22, 2018
Complaint marked as Resolved 
I received the hard copy of the policy certificate from Maruti Insurance. Looks like a coincidence that policy certificate was received on the same day of filing the complaint.
Maruti Insurance customer support has been notified about the posted complaint.
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