Maruti Insurance — insurance coverage mh02 dz 1892 maruti alto 800 vxi car - money not paid by maruti dealer to insurance company

Address:	Mumbai City, Maharashtra
Website:	Maruti Insurance

Hi Sir,
I Sanghamitra Das, am a customer of Maruti True Value.
I have purchased a Maruti Alto 800 VXI car with registration number MH02 DZ 1892, from True Value - SK Wheels - Maruti Suzuki Authorized Dealer, Turve, Navi Mumbai.

Every year, I renew my insurance from Maruti insurance desk of SK Wheels itself.
This is only because of my trust on your brand and with expectation of smooth services.( otherwise I could have bought insurance from outside, which could cost me far less than what you are charging me).
This year I have payed amount of Rs. 8591 on 19th June 2018 to SK Wheels representative Vinty (Mobile number [protected]) . Invoice number for the payment is INV[protected].
Post which I was issued insurance of BAJAJ Allianz GIC LTD.

Policy number :- OG[protected]-00010184.
Issue date :-25th June 2018.
Attaching the photocopy.

On 30th Sep 2018, My car was sent to Automotive Manufacturers Dombivali (body shop of Auto Motive Maruti Suzuki Dealer) for some repair work.
They initiated the claim. Once the insurance surveyor came, we come to know that SK wheels did not pay for my insurance to BAJAJ Allianz. Hence my insurance will not cover my repair works.

Now since one week, every day, I am following up with SK Wheels insurance desk. Initially they accepted that they did not pay the money because of financial problems, and now they are just harassing me. Also no one is providing me a replacement car, hence I have to spend around Rs. 1500 per day to commute around.

Why I am being harassed this way when I have made the timely payment to you.

I am a Cancer patient, and have gone through a big surgery recently. This irresponsible behavior from Maruti has cost me enough inconvenience already.
Kindly resolve your internal issues and repair my car on priority. Till the time arrange for a replacement car for me.

Kindly take this mail on top most priority.