[Resolved]  Maruti Insurance — maruti insurance claim settlement complaint

Address:

Surat, Gujarat, 395006

Zero dep policy no: '3001/mi[protected]/00/000
Policy running from last five year. All years primiume paid by cheque.
Last four years continue taken "no claim bonus". Means not claim since last four years.

Vehicle detail
Model: swift vdi
Registration no: gj-5j-e-3653
Engine noo/ chassis no: 2248610/533006
Yr of mfg: 2013
Cc: 1248

From last five years icici lombard gen. Insu.co. Ltd. Taking only primiume and now at the time of claim, surveyer said that "this is not full covered".
I have put my vehicle for insurance claim settlement for below parts:
- front bumper
- front light (Driver side)
- front fender (Driver side)
- rear bumper

Surveyer said that "rear bumper will not covered under insurance because that was old damaged"
But, actually it was not old damage. All parts are damaged at same time.

I want full cover under insurance because i have taken zero dep policy.
I have paid full primiume.
I have paid full primiume for last five years.
I have taken four time no claim bounus, means no claim for last four years.

If insurance company will not paid for full claim then return me my premium which i have paid from last five years. Approx 1, 50, 000/-

If not cover full claim, so why you charge full premium?

I have trust till now that's why i have taken policy from maruti insurance.
But, now onward if not cover under full claim settlement the you loose your customer for sure.

Worst insurance service experience in this insurance company.

My car has got damaged dated:[protected]. I have given it for service and body workshop work with maruti services center. The next day, dealer called me and said they can only process the claim for some parts of damage and not for other one.
You have to pay 50% for rear bumper. I have zero dep policy with icici lombard gen. Insu.co. Ltd. So, i want full claim settlement.
Because, at the time of premium i have paid full premium.

Dear, insurance company please return me my premium. Else process full claim settlement. Otherwise i will go for consumer court.

I am sorry to say that you are not providing customer satisfaction service as my car is insured from maruti insurance and service center.

What benefit from maruti insurance? This kind problem facing benefit?

Still, hope for best insurance service.

Regards,

Ashishbhai labhubhai sorathiya
[protected]