Maruti Insurance — Non delivery of soft / hard copy of insurance policy

R.G Singh

from Dhanbad, Jharkhand

Address:	Gorakhpur, Uttar Pradesh
Website:	www.marutiinsurance.com

I have renewed my car insurance policy online on 30.03.2017 of my vehicle Wagon- R Lxi Reg No.U.P. 53 AL 2105 and paid Rs 4977/- towards premium and received payment confirmation with assurance that policy documents will be sent to your mail id shortly with Ref No.[protected] and policy proposal no. R 29268660. Thereafter, I have received SMS that policy no.89684095 has been issued and soft copy will be mailed in4 Hrs. hard copy will be delivered in 7-10 days but so far even after five days soft copy has not been mailed and no information about delivery of hard copy.

Ram Jagat Singh
Harraiya
Basti, U.P.

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Maruti Insurance customer support has been notified about the posted complaint.

Apr 03, 2017

Updated by R.G Singh I have renewed my car insurance online on 03.04.2017 and I have been intimated policy no. through sms but same has not been sent on my e mail as assured neither dispatched through post/ courier. details are as under-

Model- Wagon R
Reg. No. U.P. 53AL2105
POLICY NO.89684095

thanking you.
Yours sincerely
Ram Jagat Singh

Apr 04, 2017

Updated by R.G Singh Complete details of problem is provided, it is not an essay competition that short or long complaint is required. If issue is not resolved in reasonable time costumer shall be forced to seek redressal from IRDA or consumer forum.

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Comments

Anil Kshirsagar

from Mundi, Madhya Pradesh

My vehicle mp20cc 5644 met with an accident in district chhindwara on 31.12.2016. the car got repaired in kunal motor chhindwara mp. The dealer sad the bill will be received by me through your company. But I have not received till date.my email is [protected]@gmail.com