Maruti Insurance — Poor Customer Service

Address:	Kolkata, West Bengal, 700023
Website:	www.marutiinsurance.com

Hello All,

Such a pathetic service from your verification officer I wish I could have renewed my Insuranve online. I made a transaction of Rs. 22, 000/- on Dec the 12th 2016 to renew my policy. However till date there is no proper verification call. They are calling and disconnecting the phone stating " achha sir" I have the recording and the amazing part is I am getting a miss call. I spoke to one of your representative today named Subhojit on 33774477 and while I was speaking to him he disconnected the phone after listening to my query. They are calling my brother on the no# [protected]. He received a call Dec 26th for a verification and they asked for a nominee DOB as he could not remember he asked to call back in 10 mins. I informed the same and my brother called back on the same no# and provided with a nominee DOB. And in your system it says call was disconnected where in there is no proper follow up. Pathetic verification team you have and a poor management. My policy will lapse at the end of Dec'16 yet I have not received my policy yet. Policy is under Azaz Hussain and my cell is [protected]