I have Maruti Celerio diesel version 2015 model VDI.
Self starter carbon holder broken, it is a small child part of the whole self starter assembly.
This part is not available from Maruti. Maruti & its service provider Beekay Auto, Asansol telling that instead of the child part the whole assembly need to be changed. The child part may cost 700-800 Rs but the whole assembly cost is Rs 10, 000/-.
Company intentionally forcing customer to change the whole self starter assembly.
My car is lying uselessly for last 2 months.
This is not the business ethics rather cheating to the customer. Was this information helpful? |
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