Maruti Suzuki India — money received receipt and insurance renewal not yet done by pillai & sons motor company-chennai

Address:175, Thiruvalluvar street, Belliappa Nagar, Walajapet, 632513

Dear Ms.Vanitha,

We have remitted money on 05.10.2019 and the same day sent mail with bank debit details, thereafter we keep asking you by phone but, you are asked on Monday UTR number. The same also yesterday 11 am sent by whatsapp. After that today we made many calls and you responded two calls only.

While discussing again you are asking the reference UTR number, I don’t know may be your attitude like. Whenever I ask money receipt, again you are asking the UTR number.

I totally disappointed about your behavior, such a important position how can you behave like this. Enclosed Whatsapp communication also.

NEFT- UTR No: VIJBH[protected] INR 21, 678 transferred from INDPELKEMICA – Vijaya bank account to Pillai & sons motor company on 05.10.2019.

Till today you are not confirmed our money receipt. I know Pillai & sons never keep a efficient staff to handle insurance matters, that again it was proved. While speaking, you said going to confirm 5 PM today our money receipt. I have all communication recording, if you need I can provide that also.

Best regards

Palanivel
[protected]
From: Indpelkemica [mailto:[protected]@gmail.com]
Sent: Saturday, October 05, 2019 5:00 PM
To: 'nexa.omr.[protected]@pillaimotors.in'
Subject: Re: Your Insurance Proposal Copy

Dear Ms.Vanitha,

We have credited insurance premium Amount of car TN73 M 2719. Kindly send the Insurance renewal.

Kindly send the original to the below address:

Best regards

Palanivel


5/733, MBT Road, Bharathi Nagar,
Ranipet- 632403. INDIA
Telefax: +[protected]
Mobile: +91 [protected]
E mail: [protected]@gmail.com

Dear Customer,

Rs. 21678 Withdrawn from Your A/c *********001270 Details: Dr.for NEFT Benificiary: PILLAI & SONS MOTOR COMPANY[protected]:38:30)

In case you need any further clarification for the same, please do get in touch with your Home branch or our customer relation cell.

In case the said transaction is not initiated by you, you can report the unauthorised transaction to us through our website link https://evijaya.bankofbaroda.in/spgrs/UnauthCustomerComplaints.aspx .

Regards
Vijaya Bank
Now - Bank of Baroda

From: Nexa OMR Insurance [mailto:nexa.omr.[protected]@pillaimotors.in]
Sent: Monday, September 30, 2019 3:11 PM
To: indpel kemica
Subject: Your Insurance Proposal Copy

Dear Sir/Madam

Kindly Herewith I Have Attached Insurance Proposal Copy.

1. Account Details: [Amount Transfer RTGS, IMPS, NEFT ]

Name: Pillai & Sons Motor Company
Bank : SBI
Branch : Perungudi
IFSC : SBIN0009318
A/C NO : [protected]
A/C TYPE : Current A/C

2. ONLINE RENEWAL : www.marutiinsurance.com (https://www.onlinesbi.com/sbicollect/icollecthome.htm?corpID=837697)
DELAR NAME: PILLAI & SONS MOTOR COMPANY

3. SHOWROOM RENEWAL : CASH PAYMENT, DEBITCARD/CREDITCARD PAYMENT, CHEQUE PAYMENT

Best Maruti Insurance Benefit

1. ALL OVER INDIA CASHLESS CLAIM
2. ALL OVER INDIA UNLIMITED CLAIM
3.BUMPER TO BUMPER 5 YEARS
4.MAXIMUM SURVEYORS IS 24 HOURS
5. POLICY INSTANTANEOUSLY
6. NCB TRANSFER (NO CLAIM BONUS)
7. ENDORSEMENTS (CHANGES)

Thanks & Regards,
Vanitha
Insurance Department.
Contact No. [protected], [protected], [protected]
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Maruti Suzuki India customer support has been notified about the posted complaint.
Oct 18, 2019
Updated by Indpel
No mail reply from Pillai &sons
Complaint comments 

Comments

The insurance server not our insurance..they telling selly reasons..
Suspension is not good it's too much sound to running n new tyre is all most finished in 5 month n 22000 km running but I'm not happy to this

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